Patient Access & Billing Specialist

Southeast Health; Northern (KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Southeast Health is seeking an Access Specialist to register and admit patients, obtain required signatures, and ensure reimbursement requirements are met. You will interact with patients and families, verify insurance, collect balances, and schedule services in a busy hospital setting.

Prospective candidates should have a High School diploma, basic computer skills, and excellent communication. Orientation includes medical terminology training within SEH programs.

Qualifications

• High School diploma or equivalent required.
• Medical terminology knowledge preferred or obtainable during orientation.
• Basic computer skills sufficient for revenue cycle tasks.

Responsibilities

• Works as part of a multi-disciplinary team to provide answers to inquiries and questions.
• Troubleshoot problems and provide information.
• Handle inquiries telephonically and in person with professional customer service focus.
• Provides scheduling or patient enrollment for services.
• Enters/updates all demographic information, financial/billing information, caregiver contact information, and additional information needed to complete patient record.
• Verifies third party payer coverage; collects self-pay balances.
• Schedules patient for planned clinical services; makes referrals to resources.
• Obtains/initiates authorizations for clinical services when required; obtains all required signatures for billing and treatment.
• Coordinates assistance and initiates self-pay workflows; assists patients with SE Health financial assistance programs; performs other duties as assigned.

Skills

Medical terminology

Basic keyboard/typing

Basic computer skills

Calculator skills

Interpersonal skills

Communication skills

Education

High School diploma

Job description

Southeast Health is seeking an Access Specialist to register and admit patients, obtain required signatures, and ensure reimbursement requirements are met. You will interact with patients and families, verify insurance, collect balances, and schedule services in a busy hospital setting.

Prospective candidates should have a High School diploma, basic computer skills, and excellent communication. Orientation includes medical terminology training within SEH programs.