Patient Access & Billing Coordinator

Primor Health; Pahrump, Northern (NV, KY); Hybrid; USD 32,000 - 46,000; Full time

Job summary

Primor Health in Nevada is seeking a Patient Service Representative to be the first point of contact for patients. You will greet patients, check them in, collect payments, and assist with necessary paperwork while handling various customer service and administrative tasks.

Key duties include registering and scheduling patients, entering data into an EMR, answering billing questions, verifying insurance, and routing calls to appropriate departments.

Qualifications

• Previous front office or similar role experience is preferred.
• High school diploma or GED is required.
• Experience using an EMR system and basic computer skills (Microsoft Office, Internet) is expected.
• Ability to follow HIPAA requirements and protect patient privacy.
• Strong organizational and multitasking skills are essential.

Responsibilities

• Greet and check-in patients and assist with scheduling and rescheduling.
• Enter patient data into the EMR.
• Answer questions about billing and collect payments.
• Screen incoming calls and route to appropriate departments.
• Verify insurance eligibility.
• Accept lab drop-offs from patients.
• Perform other duties as assigned.

Skills

Customer service

Communication

Data entry

Education

High school diploma or GED

Tools

EMR system

Microsoft Office

Job description

Primor Health in Nevada is seeking a Patient Service Representative to be the first point of contact for patients. You will greet patients, check them in, collect payments, and assist with necessary paperwork while handling various customer service and administrative tasks.

Key duties include registering and scheduling patients, entering data into an EMR, answering billing questions, verifying insurance, and routing calls to appropriate departments.