Patient Access & Billing Associate – Onsite

Indiana University Health; Portland (IN); On-site; USD 25,000 - 32,000; Part time

Job summary

Indiana University Health is seeking a Revenue Cycle Services team member for onsite support at Jay Hospital. Responsibilities include scheduling, registration, insurance verification, prior-authorization, financial counseling, cashiering, and release of information.

The role emphasizes customer service, teamwork, and timely processing across rotating shifts. The ideal candidate has strong interpersonal and problem-solving skills, plus excellent written and verbal communication, and a proven

Qualifications

• Requires strong interpersonal and problem solving skills.
• Effective written and verbal communication skills.
• Ability to work within a team and maintain collaborative relationships.
• Ability to take initiative and meet objectives.

Responsibilities

• Deliver customer-facing services within Revenue Cycle System Services.
• Handle scheduling, registration, insurance verification, prior-authorization, financial counseling/solutions, cashiering, and release of information.
• Provide outstanding customer service and adhere to productivity, quality, and service standards.

Skills

Interpersonal skills

Problem solving

Written communication

Verbal communication

Team player

Initiative

Job description

Indiana University Health is seeking a Revenue Cycle Services team member for onsite support at Jay Hospital. Responsibilities include scheduling, registration, insurance verification, prior-authorization, financial counseling, cashiering, and release of information.

The role emphasizes customer service, teamwork, and timely processing across rotating shifts. The ideal candidate has strong interpersonal and problem-solving skills, plus excellent written and verbal communication, and a proven