Patient Access Auditor & Trainer — Registration Compliance

11 Southern NH Medical Center; Nashua (NH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Life insurance

Disability insurance

FSA

Tuition reimbursement

403(b) retirement plan

Paid training

Job summary

Southern New Hampshire Health in Nashua, NH seeks a Patient Access Auditor/Trainer to ensure accurate patient registration data and support revenue cycle success. The role includes auditing registrations, verifying insurance details, and coaching staff to adhere to regulatory requirements.

You will train registrars across departments, resolve discrepancies, and help educate teams on patient access processes and HIPAA privacy guidelines to maintain high standards of service and compliance.

Qualifications

• Knowledge of medical terminology.
• Knowledge of insurance and managed care policies, practices, and procedures.
• Knowledge of insurance regulations preferred.

Responsibilities

• Audit daily patient registration activity to ensure accurate demographic, guarantor, and insurance information.
• Research and resolve incomplete or missing registration information, including insurance and guarantor details.
• Train Emergency Department, inpatient, ancillary, and outpatient registrars on registration workflows and patient access procedures.
• Educate staff on insurance requirements, regulatory compliance, and registration best practices.
• Audit registrar performance for registration accuracy and provide re-education and coaching as needed.

Skills

Medical terminology

Insurance policies

Insurance regulations

Education

High school diploma

Associate’s degree or higher preferred

Job description

Southern New Hampshire Health in Nashua, NH seeks a Patient Access Auditor/Trainer to ensure accurate patient registration data and support revenue cycle success. The role includes auditing registrations, verifying insurance details, and coaching staff to adhere to regulatory requirements.

You will train registrars across departments, resolve discrepancies, and help educate teams on patient access processes and HIPAA privacy guidelines to maintain high standards of service and compliance.