Patient Access Associate - Revenue Cycle (Entry Level)

Saint Francis Health System; Glenpool (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Saint Francis Health System in Glenpool, OK is seeking a Revenue Cycle Patient Access Representative I to register patients for procedures and admissions, and to explain financial liability. You will interact with patients and families, collect information, and route questions to the appropriate department.

Ideal candidates have strong customer service skills, familiarity with health insurance concepts, and proficiency with Microsoft 365.

Qualifications

• Minimum high school diploma or GED.
• 2 years customer service experience or 1 year health insurance experience preferred.
• Strong knowledge of Microsoft 365 and general office equipment.
• Excellent written and verbal communication.
• Ability to work in a fast-paced hospital environment.

Responsibilities

• Registers patients for scheduled and unscheduled services, including inpatient and outpatient procedures.
• Collects or verifies demographic and insurance information with accuracy.
• Verifies insurance coverage and ensures accurate representation on patient accounts.
• Produces registration paperwork and maintains knowledge of system operations and procedures.
• Acts as primary liaison between patient and facility while supporting care and satisfaction.
• Assists with wayfinding and coordinates with volunteers to meet patient needs.

Skills

Customer service

Communication skills

Organizational skills

Teamwork

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft 365

Job description

Saint Francis Health System in Glenpool, OK is seeking a Revenue Cycle Patient Access Representative I to register patients for procedures and admissions, and to explain financial liability. You will interact with patients and families, collect information, and route questions to the appropriate department.

Ideal candidates have strong customer service skills, familiarity with health insurance concepts, and proficiency with Microsoft 365.