Patient Access Associate - Part-Time, Evening/Weekend Shifts

Rochester Regional Health; Village of Newark (NY); On-site; USD 25,000 - 28,000; Part time

Job summary

Rochester Regional Health is seeking an Access Associate at Newark-Wayne Community Hospital. This part-time role involves welcoming patients, check-in/check-out, and handling payments in a friendly, patient-centric environment.

The position supports registration, verification of insurance, and scheduling while providing strong customer service. Weekend shifts rotate, with a focus on patient experience and accuracy in processing admissions.

Qualifications

• Two-year degree or equivalent combination of education and work experience preferred.
• Intermediate computer skills.
• Excellent customer service and communication skills.

Responsibilities

• Customer Service: greet patients, handle calls, direct and schedule appointments.
• Registration & Verification: complete patient registrations, verify insurance eligibility, obtain precertifications/authorizations when applicable.
• Billing & Payments: collect and process payments when applicable.

Skills

Customer service

Communication skills

Intermediate computer skills

Education

Two-year degree or equivalent

Job description

Rochester Regional Health is seeking an Access Associate at Newark-Wayne Community Hospital. This part-time role involves welcoming patients, check-in/check-out, and handling payments in a friendly, patient-centric environment.

The position supports registration, verification of insurance, and scheduling while providing strong customer service. Weekend shifts rotate, with a focus on patient experience and accuracy in processing admissions.