Patient Access Associate I — Front Desk & Billing

WellSpan Health; Lititz (Lancaster County); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Comprehensive health benefits

Retirement savings plan

Paid time off (PTO)

Education assistance

Financial education and support, including DailyPay

Expanded Paid Parental Leave

Job summary

WellSpan Health is looking for a dedicated front desk staff member in Lititz, United States. Candidates should conduct patient financial interviews and schedule appointments while providing excellent customer service. This position requires a High School Diploma or GED and less than one year of experience in a medical or office setting.

Benefits include comprehensive health plans, retirement savings, paid time off, and education assistance. If you are skilled in communication and healthcare operations, we invite you to apply!

Qualifications

• Excellent communication and interpersonal skills are necessary.
• Knowledge of medical office operations, including billing and insurance.
• Computer skills required for handling office tasks.

Responsibilities

• Conduct patient interviews for financial and demographic information.
• Collect deposits and explain financial requirements to patients.
• Schedule patient appointments and ensure referral forms are processed.
• Perform check-in/check-out duties effectively.
• Research billing questions and problems for patients.

Skills

Excellent communication and interpersonal skills

Knowledge of medical office operations

Computer skills

Education

High School Diploma or GED

Diploma Program Post High School Vocational/Specialized Training

Job description

WellSpan Health is looking for a dedicated front desk staff member in Lititz, United States. Candidates should conduct patient financial interviews and schedule appointments while providing excellent customer service. This position requires a High School Diploma or GED and less than one year of experience in a medical or office setting.

Benefits include comprehensive health plans, retirement savings, paid time off, and education assistance. If you are skilled in communication and healthcare operations, we invite you to apply!