Patient Access Associate I — Admissions & Billing

Stanford Medicine Children's Health; Palo Alto (CA); On-site; USD 45,000 - 56,000; Full time

Job summary

Lucile Packard Children’s Hospital Stanford is seeking a Patient Access Services representative at the PAR II level to support admissions and registrations. The role involves verifying insurance coverage, collecting payments, and guiding families through billing and compliance processes.

You will work with PAS staff across departments, meet productivity goals, and participate in on-site patient registration activities, including lab and radiology intake, ensuring smooth patient flow and

Qualifications

• Education: High school diploma or GED.
• Experience: Two years of related work experience.
• Licensure/Certification: None required.

Responsibilities

• Assist with patient admissions and registrations.
• Identify insurance coverage and payor requirements.
• Provide customer service and handle payments.
• Coordinate with study coordinators for blood draws and sample status.
• Maintain professional communication with PAS staff and patients.
• Meet productivity goals set by Team Manager.
• Perform lab intake and radiology intake registration.
• Complete registrations from start to finish.

Skills

Operational analysis

Effective communication

Interpersonal skills

Medical terminology

Medicare/Medicaid knowledge

Education

High school diploma or GED

Tools

EHR systems

Billing software

Job description

Lucile Packard Children’s Hospital Stanford is seeking a Patient Access Services representative at the PAR II level to support admissions and registrations. The role involves verifying insurance coverage, collecting payments, and guiding families through billing and compliance processes.

You will work with PAS staff across departments, meet productivity goals, and participate in on-site patient registration activities, including lab and radiology intake, ensuring smooth patient flow and