Patient Access Associate - Hospital Registration

MaineHealth; Damariscotta (ME); On-site; USD 28,000 - 33,000; Part time

Job summary

MaineHealth is seeking a Patient Access Associate I for Lincoln Hospital in Damariscotta, ME. This per diem role focuses on greeting patients, collecting demographic and insurance information, and initiating the registration process with accuracy and courtesy.

The position supports Central Registration & Admitting; the associate may assist bedside Access functions and must be flexible for evenings, weekends, and holidays based on patient volume.

Qualifications

• High school diploma or GED preferred.
• Experience in healthcare or customer service preferred.
• Proficient in Word, email, and internet communication.

Responsibilities

• Register patients accurately at check-in and ensure correct data entry.
• Answer questions and direct patients and visitors to appropriate departments.
• Support bedside Access functions when needed and work with clinical teams.
• Operate in a high-volume, schedule-dependent environment with flexibility.

Skills

Customer service

Attention to detail

Communication

Education

High school diploma or GED preferred

Tools

Microsoft Word

Email

Internet

Job description

Patient Access Associate - Hospital Registration

Location: Damariscotta, ME
Facility: Lincoln Hospital
Schedule: Per Diem
Shift: Varies
Job Category: Clerical/Administrative Support
Req #: 95685
Date Posted: Oct 1, 2026

Clerical/Administrative Support
Req #: 95685

The Patient Access Associate I is the first level of a three-level career ladder within Central Registration & Admitting. The Patient Access Associate serves as the first point of contact for patients and visitors arriving at the hospital. While this is a non-clinical role, the Associate works closely with clinical care teams and at times will complete Access functions at the bedside or within the clinical care environment. The associate is responsible for accurately identifying and registering patients and will provide customer service support for visitors and families. Central Registration & Admitting team members admit, check in and register patients of all ages and backgrounds and are exposed to varying levels of acuity, disease and sensitive patient and visitor situations. Work is performed in a high volume, schedule dependent environment.

This role provides coverage for open shifts due to PTO, callouts, and fluctuating volumes, with hours that vary week to week based on departmental needs and are not guaranteed. Candidates must be flexible and willing to pick up shifts as they become available, including evenings, weekends, and holidays as needed.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: High school diploma or GED preferred.
• License/Certifications: N/A
• Experience: Related experience in healthcare or customer service is preferred.
• Additional Skills/Requirements Required: Computer and data entry experience is required with Microsoft Word, e-mail, and internet communication, as well as the ability to work accurately and effectively with electronic systems.
• Additional Skills/Requirements Preferred: N/A

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $20.27to $24.36 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

MaineHealth policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.

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