Patient Access Associate (Full-time; Days) - University Medical Center

LCMC Health; New Orleans (LA); On-site; USD 30,000 - 42,000; Full time

Job summary

LCMC Health in New Orleans is seeking a Patient Access Associate to welcome patients, schedule visits, check-in, and ensure patient information is accurate and secure. You will collaborate with providers and clinic staff to keep daily operations smooth while fostering a caring, growth-oriented healthcare environment.

The role emphasizes exceptional customer service, empathy, and professionalism in a fast-paced clinic setting.

Qualifications

• High School Diploma or GED (or equivalent experience).

Responsibilities

• Greet patients in person and by phone
• Schedule and check in patients for clinic visits
• Register patients and verify insurance and demographics
• Scan documents and verify coverage
• Explain financial responsibility and collect payments when appropriate

Skills

Customer service

Communication skills

Empathy

Attention to detail

Professionalism

Education

High School Diploma or GED

Job description

Your job is more than a job.

Be the first friendly face patients see!

As a Patient Access Associate in our clinic, you welcome patients, schedule appointments, handle check-ins, and make sure patient information is accurate and secure. You help patients feel comfortable, informed, and cared for—especially when they’re feeling stressed or unsure. You’ll work closely with providers and clinic staff to keep the day running smoothly, all while building a career in a supportive, growth-focused healthcare environment.

What You’ll Do

• Greet patients in person and by phone
• Schedule and check in patients for clinic visits
• Register patients and verify insurance and demographics
• Scan documents and verify coverage
• Explain financial responsibility and collect payments when appropriate

What You Bring

• Strong customer service and communication skills
• Empathy, professionalism, and attention to detail
• Comfort working in a fast-paced clinic

Minimum Requirement

• High School Diploma or GED (or equivalent experience)

Make a difference - one patient at a time!

Work Shift

Days (United States of America)

LCMC Health is a community.

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary

About University Medical Center

University Medical Center, a world class academic medical center in LCMC Health’s incredible community of care, is the largest medical training center for healthcare professionals in Louisiana and has long served as the region’s safety net hospital for poor and underserved communities for 300+. Learn more about University Medical Center’s legacy and our vision of becoming the epicenter of medical care, education, and research.

Your extras

• Deliver healthcare with heart.
• Give people a reason to smile.
• Put a little love in your work.
• Be honest and real, but with compassion.
• Bring some lagniappe into everything you do.
• Forget one-size-fits-all, think one-of-a-kind care.
• See opportunities, not problems – it’s all about perspective.
• Cheerlead ideas, differences, and each other.
• Love what makes you, you - because we do

You are welcome here.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Simple things make the difference.

• To ensure quality care and service, we may use information on your application to verify your previous employment and background.
• To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.
• To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.