Patient Access Associate (Full-time; Days) - Multispecialty Clinic

LCMC Health; Metairie (LA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Healthcare with heart

Smile with patients

Compassionate care

Lagniappe in care

One-of-a-kind care

Job summary

LCMC Health in Louisiana is seeking a Patient Access Associate to warmly welcome patients, schedule visits, check in, and verify insurance and demographics in a busy clinic. You’ll work with providers and staff to keep daily operations smooth,  explain financial responsibilities, and help patients feel cared for in a fast-paced, patient-centered environment.

Join a team that values empathy, clear communication, and a welcoming atmosphere for every patient who walks through our doors.

Qualifications

• Strong customer service and communication skills.
• Empathy, professionalism, and attention to detail.
• Comfort working in a fast-paced clinic.

Responsibilities

• Greet patients in person and by phone.
• Schedule and check in patients for clinic visits.
• Register patients and verify insurance and demographics.
• Scan documents and verify coverage.
• Explain financial responsibility and collect payments when appropriate.

Skills

Customer service

Empathy

Professionalism

Attention to detail

Education

HS Diploma or GED

Job description

Your job is more than a job

Be the first friendly face patients see!

As aPatient Access Associate in our clinic, you welcome patients, schedule appointments, handle check-ins, and make sure patient information is accurate and secure. You help patients feel comfortable, informed, and cared for—especially when they’re feeling stressed or unsure.

You’ll work closely with providers and clinic staff to keep the day running smoothly, all while building a career in a supportive, growth-focused healthcare environment.

What You’ll Do:

• Greet patients in person and by phone
• Schedule and check in patients for clinic visits
• Register patients and verify insurance and demographics
• Scan documents and verify coverage
• Explain financial responsibility and collect payments when appropriate

What You Bring:

• Strong customer service and communication skills
• Empathy, professionalism, and attention to detail
• Comfort working in a fast-paced clinic

Minimum Requirement:

• High School Diploma or GED (or equivalent experience)

Make a difference - one patient at a time!

WORK SHIFT:

Days (United States of America)

LCMC Health is a community.

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary

Your extras

• Deliver healthcare with heart.
• Give people a reason to smile.
• Put a little love in your work.
• Be honest and real, but with compassion.
• Bring some lagniappe into everything you do.
• Forget one-size-fits-all, think one-of-a-kind care.
• See opportunities, not problems – it’s all about perspective.
• Cheerlead ideas, differences, and each other.
• Love what makes you, you - because we do

You are welcome here.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Simple things make the difference.

1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.

2. To ensure quality care and service, we may use information on your application to verify your previous employment and background.

3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.

4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.