Patient Access Associate - Emergency Department

Davita Inc.; Rockport (ME); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading health organization seeks an Emergency Department Patient Access Associate to provide critical clerical and administrative support. The role involves accurately registering patients in a 24/7 emergency setting, ensuring efficient data capture, while providing essential customer service and support. Candidates should have a high school diploma and relevant experience in healthcare or customer service, along with required data entry skills. Join a team that values professional development and patient-centered care.

Benefits

Paid parental leave

Flexible work policy

Student loan assistance

Training and education programs

Well-being resources

Qualifications

• Education: High school diploma or GED preferred.
• Experience: Related experience in healthcare or customer service is preferred.
• Ability to work accurately with electronic systems.

Responsibilities

• Accurately identify patients and conduct detailed registration interviews.
• Capture demographic, insurance, and contact information in a high volume setting.

Skills

Computer and data entry

Customer service

Education

High school diploma or GED

Tools

Microsoft Word

Job description

Description

Pen Bay Hospital

Clerical/Administrative Support
Req #: 36222

Summary:
The Emergency Department Patient Access Associate is responsible for accurately identifying patients and conducting detailed registration interviews including capturing demographic, insurance and contact information in a high volume, 24/7 Emergency Department. Patient Access Associate are exposed to varying levels of acuity, disease and sensitive patient and visitor situations impacting populations of all ages and backgrounds.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Related experience in healthcare or customer service is preferred.
4. Additional Skills/Requirements Required: Computer and data entry experience is required with Microsoft Word, e-mail, and internet communication, as well as the ability to work accurately and effectively with electronic systems.
5. Additional Skills/Requirements Preferred: N/A

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact Alyssa K. Lewis at [e-mail]