Patient Access Associate - Emergency Department

MaineHealth; Conway (NH); On-site; USD 35,000 - 50,000; Full time

Job summary

MaineHealth is seeking an Emergency Department Patient Access Associate in Conway, NH. The role involves patient registration in a high-volume environment, requiring strong data entry skills and a high school diploma. Join a supportive team dedicated to exceptional patient care and community service.

Benefits

Paid parental leave

Flexible work policies

Student loan assistance

Training and education programs

Well-being resources

Qualifications

• Related experience in healthcare or customer service preferred.
• Ability to work accurately with electronic systems is essential.

Responsibilities

• Accurately identify patients and conduct detailed registration interviews.
• Capture demographic, insurance, and contact information.

Skills

Computer and data entry experience

Proficiency with Microsoft Word

Effective communication

Education

High school diploma or GED

Job description

Description

Clerical/Administrative Support
Req #: 35706

Summary:
The Emergency Department Patient Access Associate is responsible for accurately identifying patients and conducting detailed registration interviews. This includes capturing demographic, insurance, and contact information in a high-volume, 24/7 Emergency Department. Patient Access Associates are exposed to varying levels of acuity, disease, and sensitive patient and visitor situations impacting populations of all ages and backgrounds.

Required Minimum Knowledge, Skills, and Abilities (KSAs):

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Related experience in healthcare or customer service is preferred.
4. Additional Skills/Requirements: Computer and data entry experience is required, including proficiency with Microsoft Word, email, and internet communication. Ability to work accurately and effectively with electronic systems is essential.
5. Additional Skills/Requirements Preferred: N/A

Additional Information:

Working with MaineHealth locations across Maine and New Hampshire offers the opportunity to collaborate with healthcare professionals who value their colleagues and the communities they serve.

We provide benefits supporting your current needs and future planning, including paid parental leave, flexible work policies, student loan assistance, training and education programs, and well-being resources for you and your family.

MaineHealth is committed to investing in our care team and fostering an inclusive environment where you can thrive and reach your full potential. If you are interested in building a career in a supportive environment dedicated to delivering exceptional care, apply today.

If you have questions about this role, please contact Alyssa K. Lewis at [e-mail]