Patient Access Associate

Citizensmemorial; Bolivar (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

Citizens Memorial Hospital in Bolivar, MO is hiring a Patient Access Associate for their Emergency Department. This full-time role focuses on providing excellent customer service, accurately registering patients, and gathering essential information to maintain medical records. The position includes benefits like competitive wages and a no-cost health insurance option.

Benefits

Competitive wages

Annual merit increases

No cost health insurance option for employee

Full suite of insurance benefits available for employee and family

Early access to paycheck through PayActiv

Employee Assistance Program

Paid Time Off

Increased matched savings for Retirement Plan

Qualifications

• Minimum of 1 year customer service experience.
• Ability to work at a computer for 90% of the day.
• Preferred knowledge of medical terminology.

Responsibilities

• Obtain accurate patient information and insurance data.
• Register and admit patients with a customer service focus.
• Create a friendly atmosphere in the Emergency Room.

Skills

Customer service

Knowledge of medical terminology

Education

High School diploma or equivalent

Job description

Citizens Memorial Hospital (CMH) in Bolivar, MOis hiring a Patient Access Associate to join our team in the Emergency Department ! CMH is made up of 34 primary and specialty clinics, 6 Long-Term Care facilities and 1 residential care facility. Offering acute care, emergency services, ambulatory care, pharmacies, walk-in clinics, surgeries, addiction recovery, therapies and more, CMH has its community covered!

About the area: Bolivar is located in the Ozarks with a hometown feel and affordable housing options of rentals or apartments. Enjoy a movie, round of golf or a college game with family or friends and grab a coffee or meal from an array of shops and restaurants! Springfield is only 40 minutes away with Battlefield Mall, Big Shots golf, Wonders of Wildlife, Urban Air and many other family attractions and restaurants to visit. Only an hour away is Branson, which includes many shows to see, Silver Dollar City and shopping!

About the department:To make the patients' initial contact with Citizens Memorial Hospital a pleasant, stress-free experience and to gather the appropriate patient information to maintain an accurate medical record

A typical day will include: Each Patient Access Associate is cross-trained when applicable to function in various areas of Patient Access. Duties include obtaining accurate patient information, insurance data, and registering/admitting patients with a customer services focus.

• Registers account for CMH ambulance reports accurately and efficiently.
• Creatinga friendly atmosphere for those seeking services in the Emergency Room
• Completingregistration of all Pre-ER accounts accurately and timely based onnotification of medical screening being performed in accordance with EMTALA guidelines.
• Ensuringcorrect insurance mnemonic is listed, and billing address given.

Job Requirements:

• Education:High School diploma or equivalent
• Experience:Customer service experience; a minimum of 1 year
• Skills: Preferred Knowledge of medical terminology
• Licensure/Certification: N/A
• Physical: ability to work at a computer 90% of the day and stand for the remaining 10%

The position is: Full-time days 7:00 a.m. - 7:00 p.m.

Benefits Include:

• Competitive wages
• Annual merit increases
• No cost health insurance option for employee
• Full suite of insurance benefits available for employee and family
• Early access to paycheck through PayActiv
• Employee Assistance Program
• Paid Time Off
• Increased matched savings for Retirement Plan

For more information about this opportunity, please contact Denver Millerat 417-328-6793 or by email at [e-mail].

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