Patient Access Associate

Citizens Memorial; Bolivar (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

Citizens Memorial Hospital in Bolivar, MO, is hiring a full-time Patient Access Associate for the Emergency Department. The position focuses on ensuring a pleasant experience for patients, gathering accurate information, and providing essential support to the medical staff. Enjoy comprehensive benefits including competitive wages, health insurance, and paid time off.

Benefits

Competitive wages

Annual merit increases

No cost health insurance option for employee

Full suite of insurance benefits available for employee and family

Early access to paycheck through PayActiv

Employee Assistance Program

Paid Time Off

Increased matched savings for Retirement Plan

Company paid long-term disability plan

Employee discounts

Qualifications

• A minimum of 1 year of customer service experience is required.
• High School diploma or equivalent is mandatory.
• Preferred knowledge of medical terminology.

Responsibilities

• Obtaining accurate patient information and insurance data.
• Registering and admitting patients with a customer service focus.
• Creating a friendly atmosphere in the Emergency Room.

Skills

Customer service experience

Knowledge of medical terminology

Education

High School diploma or equivalent

Job description

Citizens Memorial Hospital (CMH) in Bolivar, MOis hiring a Patient Access Associate to join our team in the Emergency Department! CMH is made up of 34 primary and specialty clinics, 6 Long-Term Care facilities and 1 residential care facility. Offering acute care, emergency services, ambulatory care, pharmacies, walk-in clinics, surgeries, addiction recovery, therapies and more, CMH has its community covered!

About the area: Bolivar is located in the Ozarks with a hometown feel and affordable housing options of rentals or apartments. Enjoy a movie, round of golf or a college game with family or friends and grab a coffee or meal from an array of shops and restaurants! Springfield is only 40 minutes away with Battlefield Mall, Big Shots golf, Wonders of Wildlife, Urban Air and many other family attractions and restaurants to visit. Only an hour away is Branson, which includes many shows to see, Silver Dollar City and shopping!

About the department:To make the patients' initial contact with Citizens Memorial Hospital a pleasant, stress-free experience and to gather the appropriate patient information to maintain an accurate medical record

A typical day will include: Each Patient Access Associate is cross-trained when applicable to function in various areas of Patient Access. Duties include obtaining accurate patient information, insurance data, and registering/admitting patients with a customer services focus.

• Registers account for CMH ambulance reports accurately and efficiently.
• Creatinga friendly atmosphere for those seeking services in the Emergency Room
• Completingregistration of all Pre-ER accounts accurately and timely based onnotification of medical screening being performed in accordance with EMTALA guidelines.
• Ensuringcorrect insurance mnemonic is listed, and billing address given.

Job Requirements:

• Education:High School diploma or equivalent
• Experience:Customer service experience; a minimum of 1 year
• Skills: Preferred Knowledge of medical terminology
• Licensure/Certification: N/A
• Physical: ability to work at a computer 90% of the day and stand for the remaining 10%

The position is: Full-time days 7:00 a.m. - 7:00 p.m.

Benefits Include:

• Competitive wages
• Annual merit increases
• No cost health insurance option for employee
• Full suite of insurance benefits available for employee and family
• Early access to paycheck through PayActiv
• Employee Assistance Program
• Paid Time Off
• Increased matched savings for Retirement Plan
• Company paid long-term disability plan
• Employee discounts

Connect with us! See yourself at CMH and join in the fun: https://www.facebook.com/CMHRecruiting

For more information about this opportunity, please contact Denver Millerat 417-328-6793 or by email at [e-mail].