Patient Access Associate 3

Inova Health; Fairfax (VA); On-site; USD 34,000 - 56,000; Full time

Job summary

Inova Health is seeking a dedicated Patient Access Associate 3 in Fairfax. This full-time position focuses on patient admissions and scheduling, requiring strong healthcare access experience and communication skills. Join a leading healthcare provider recognized for excellence in safety and patient experience.

Benefits

Medical, dental, and vision coverage

Retirement plan with matching

Tuition and student loan assistance

Mental health support services

Qualifications

• Minimum 2 years of healthcare patient access experience.
• Education: High School Diploma or GED.
• Preferred experience with surgical or procedure scheduling.

Responsibilities

• Perform patient admissions and scheduling for medical procedures.
• Verify and enter insurance information.
• Troubleshoot admission issues collaborating with departments.

Skills

Healthcare Patient Access Experience

Insurance Verification

Advanced Communication Skills

Computer Skills

Education

High School Diploma or GED

Job description

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Job Description

Inova Pediatric Cardiology at Fairfax is looking for a dedicated Patient Access Associate 3 (Procedure Scheduler) to join their team. This role is a full-time, day shift position from Monday – Friday between 8:30 a.m. – 5:00 p.m.

Job Description

Inova Pediatric Cardiology at Fairfax is looking for a dedicated Patient Access Associate 3 (Procedure Scheduler) to join their team. This role is a full-time, day shift position from Monday – Friday between 8:30 a.m. – 5:00 p.m.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
  
  

Patient Access Associate 3 Job Responsibilities

• Responsible for performing assigned duties related to patient admissions while completing assigned activities related to patient scheduling for medical procedures.
• Verifies and enters insurance information and authorization/referral requirements into database.
• Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives – if necessary.
• Accepts and provides direct/honest feedback between team members in a non-punishing manner.
• Explains insurance benefits and patient liability through the use of appropriate communication methods/styles.
• Supports scheduling activities by conducting pre-service activities such as insurance verification/submission.
• Gathers information about customer complaints in a courteous and professional manner.
• Troubleshoots individual admission issues in collaboration with other departments/staff.
• Identifies and communicates payroll authorization and referral requirements.
• Delivers an acceptable volume of work with high levels of accuracy
  
  

Minimum Qualifications

• Education: High School Diploma or GED
• Experience: 2 years of healthcare patient access experience, or 2 years of experience in healthcare revenue cycle.
  
  

Preferred Qualifications

• Prior experience with surgical or procedure scheduling
• Proven proficiency in multiple Patient Access functions.
• Advanced communication and computer skills.
  
  

About Us

We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 25,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare.

Inova Health System is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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