Patient Access Associate

Global Technical Talent, Inc.; Falls Church (VA); On-site; USD 40,000 - 50,000; Part time

Benefits offered by this job

Medical, Vision, and Dental Insurance

401k Retirement Fund

Job summary

Global Technical Talent, Inc. is partnering with a healthcare organization in Falls Church, VA to fill a Patient Access Associate 3 role. This contract position supports maternal fetal medicine scheduling across multiple sites, coordinating physician visits, ultrasounds, nurse visits, and genetic counseling.

Hybrid onsite flexibility is provided with a 4-month contract and pay rate $19.12–$23.90/hour. Ideal candidates will have at least 2 years of healthcare scheduling, mandatory Epic

Qualifications

• This role requires at least 2 years of healthcare scheduling experience.
• Epic experience is required and non-negotiable.
• Experience in hospital/clinic healthcare call center environments preferred.
• Strong computer skills; able to navigate multiple systems.
• Ability to learn quickly and work independently with minimal training.
• Excellent communication, problem solving and organizational skills.

Responsibilities

• Lead and support frontline staff to promote efficient department operations.
• Schedule patients across four locations with high-volume workflow.
• Coordinate complex appointments and referrals, including multiple services.
• Handle high call volumes in a call center setting and process faxes/referrals.
• Maintain patient data in Epic and ensure accuracy.

Skills

Healthcare scheduling

Epic experience

Call center

Computer skills

Independent work

Fast-paced environment

Education

GED or High School Diploma

Tools

Epic

NICE scheduling

Job description

Patient Access Associate 3

Location: Falls Church, VA

Onsite Flexibility: Hybrid

Contract Details

• Position Type: Contract
• Contract Duration: 4 months
• Pay Rate: $19.12–$23.90 / Hour (USD)
• Shift / Schedule: 8 AM – 4:30 PM
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

This is a high-volume scheduling role supporting Maternal Fetal Medicine patients across four locations. The scheduler will coordinate appointments for high-risk pregnancy patients, often arranging multiple services during a single interaction, including physician consults, ultrasounds, nurse visits, and genetic counseling appointments.

Key Responsibilities

• Experience assisting Patient Access leadership to promote effective and efficient department operations and achieve revenue cycle goals by serving as a leader to front line staff
• Schedule patients across multiple locations
• Manage complex appointment coordination and referrals
• Handle high call volumes in a call center environment
• Process incoming faxes and referral documentation
• Update and maintain patient information in Epic
• Support administrative and scheduling functions while ensuring accuracy and efficiency
• Complex appointment scheduling via the NICE computer based system, requires use of EPIC and Teams
• Schedules for 4 high volume, high-risk pregnancy clinics

Required Skills

• Minimum 2 years of healthcare scheduling experience
• Epic experience is required and considered non-negotiable
• Experience in a hospital, clinic, or healthcare call center environment
• Strong computer skills and ability to navigate multiple systems
• Ability to learn quickly and work independently with minimal training
• Advanced communication and computer skills; proven history of sound decision making, problem solving, and analytical thinking
• Strong communication, customer service, and organizational skills
• Ability to work in a fast-paced environment and handle a high volume of work

Preferred Skills

• Dedicated scheduling experience (preferred over front desk or registration experience)
• NICE scheduling platform experience
• Specialty practice or high-volume scheduling experience
• Experience managing complex scheduling workflows
• Strong Epic proficiency with little to no training required
• Stable work history (contract assignments are acceptable)

Education Requirements

• GED or High School Diploma required

Required Experience

• Two years of patient access experience

Nice-to-Have Experience

• Dedicated scheduling experience (preferred over front desk or registration experience)
• Specialty practice or high-volume scheduling experience

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

Important Notes

• Virtual interview with the Practice Manager

About the Client

This client is a healthcare organization delivering specialized clinical services, including Maternal Fetal Medicine, across multiple locations in the Virginia region. The organization employs schedulers, patient access associates, clinical coordinators, and administrative professionals who support high-risk patient populations across a network of busy specialty clinics.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-16518