Patient Access Assoc - Days, Augusta

Piedmont; Augusta (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

Piedmont Healthcare in Augusta, GA is seeking a patient-facing Patient Access support specialist. You will ensure accounts have valid insurance and current demographic data, calculate patient financial responsibility, present payment options, and process payments.

The role may involve securing consent on required forms and notices, leveraging Epic where applicable, and collaborating with departments to optimize patient financial outcomes.

Qualifications

• H.S. Diploma or GED required.
• 1 year experience in Revenue Cycle or healthcare role required.
• Healthcare Revenue Cycle experience preferred (3 years).
• Prior Epic experience preferred.
• Certification with HFMA or Certified Revenue Cycle Representative preferred.

Responsibilities

• Provide patient-facing support for the Patient Access Department.
• Ensure patient accounts have valid insurance and current demographic/clinical data.
• Calculate patient financial responsibility and present payment options.
• Process patient payments and secure consent on required forms/notices.

Skills

Healthcare Revenue Cycle

Customer Service

Clerical/Finance

Epic Experience

Education

High School Diploma or GED

Job description

Overview

Serves as patient facing support for the Patient Access Department within Piedmont Healthcare. Ensures patient accounts are complete with valid insurance coverage and current demographic/clinical data. Calculates patient financial responsibility, presents patient financial options/requirements and processes patient payments. Secures patient consent and acknowledgement on required forms/notices.

Overview

Serves as patient facing support for the Patient Access Department within Piedmont Healthcare. Ensures patient accounts are complete with valid insurance coverage and current demographic/clinical data. Calculates patient financial responsibility, presents patient financial options/requirements and processes patient payments. Secures patient consent and acknowledgement on required forms/notices.

Responsibilities

Serves as patient facing support for the Patient Access Department within Piedmont Healthcare. Ensures patient accounts are complete with valid insurance coverage and current demographic/clinical data. Calculates patient financial responsibility, presents patient financial options/requirements and processes patient payments. Secures patient consent and acknowledgement on required forms/notices.

Qualifications

Education

• H.S. Diploma or General Education Degree (GED) Required

Work Experience

• 1 year exp in one of the following: Required
• Healthcare Revenue Cycle Required or
• Clinical role Required or
• Related clerical accounting/finance/retail/customer service Required
• 3 years of healthcare Revenue Cycle experience Preferred
• Prior Epic experience Preferred

Licenses and Certifications

• None Required
• Certification with Healthcare Financial Management Association Preferred or
• Certified Revenue Cycle Representative Preferred

Business Unit : Company Name: Piedmont Healthcare Corporate