Patient Access Assistant

CentraCare Health; Willmar (MN); On-site; USD 27,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

PTO

Retirement plan

Employee discounts

Job summary

CentraCare Willmar Clinic is hiring a Patient Access Assistant. You will verify patient and insurance information, schedule appointments and assist in producing billable patient accounts.

This full-time role requires strong customer service and communication skills, with 1–2 years in clerical or healthcare scheduling preferred.

The position offers comprehensive benefits and a steady schedule with occasional weekend rotation, supporting smooth clinic operations.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service skills.
• Strong verbal and written communication skills required.
• 1–2 years post high school training in clerical/secretarial/business preferred but not required.
• 1 year of scheduling, billing, patient access, AR and/or collections in healthcare preferred.

Responsibilities

• Verify patient and insurance information.
• Schedule appointments.
• Obtain and identify information necessary to produce billable patient accounts.
• Perform registration duties and be the first point of contact for patients and visitors.
• Exercise independent analysis and apply facility procedures as needed.

Skills

Customer service

Verbal communication

Written communication

Attention to detail

Education

High school diploma or equivalent

Post-high school training in clerical/secretarial/business

Job description

Enjoy a rewarding career at CentraCare as aPatient Access Assistantat CentraCare Willmar Clinic! OurPatient Access Assistantsare the first point of contact for our patients and visitors and perform registration duties. This role requires independent analysis, exercise of judgment and detailed knowledge of facility procedures related to the work performed. You will be responsible for verifying patient and insurance information, scheduling appointments, obtaining and identifying information necessary to produce billable patient accounts and more!

SCHEDULE:

• Full-Time | 80 hours every two weeks
• Monday - Friday | 8:00am-5:00pm
• Every 4 months Saturday and Sunday rotation | 9:00am-3:00pm or 4:00pm

PAY & BENEFITS:

• Starting pay begins at $19.91 per hour and increases with experience
  • Pay range: $19.91-30.47 per hour
• Full-timebenefits: Medical, dental, PTO, retirement, employee discounts and more!

QUALIFICATIONS:

• High school diploma or equivalent required
• Excellent customer service skills
• Strong verbal and written communication skills required
• One to two year post high school training in clerical, secretarial or business area preferred but not required
• One year of prior experience in scheduling, billing, patient access, accounts receivable and/or collections experience in healthcare (clinic or hospital) preferred but not required

CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.