Patient Access Assistant

CentraCare Health; Monticello (MN); On-site; USD 29,342 - 44,372; Part time

Benefits offered by this job

Vacation accrual

Retirement plan

Employee discounts

On-the-job training

Team environment

Job summary

CentraCare Health in Minnesota is seeking a patient access assistant to register patients for appointments, verify insurance, and coordinate with departments to ensure accuracy of records.

The role supports the Emergency Department with part-time, 32 hours every two weeks. Shifts run 8 hours between 2:30pm and 2am, with rotating weekends and holidays, and on-the-job training provided.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years related office experience.
• Medical terminology is preferred.
• 1–2 years post‑high school clerical/secretarial/business training preferred.
• 1 year scheduling, billing, patient access or AR/collections in healthcare preferred.
• Customer service skills are essential.
• Excellent verbal and written communication skills required.

Responsibilities

• Register patients for appointments and verify information.
• Schedule appointments and communicate details to other departments.
• Confirm insurance details to ensure accuracy of processed documents.
• Maintain patient safety and follow safety protocols.

Skills

Customer service

Verbal communication

Written communication

Medical terminology

Education

High school diploma

Post-secondary clerical training

Job description

Find your purpose assisting our patients at CentraCare as a Patient Access Assistant!

Our Patient Access Assistants take on the vital role of registering patients at CentraCare. In this role you will be working day shift in hospital with the Emergency Department. This role requires independent analysis, judgment, and comprehensive knowledge of facility procedures. Responsibilities entail obtaining and verifying information to establish billable patient accounts. Moreover, you will maintain and enforce patient safety and other safety protocols as necessary. Your responsibilities will include direct patient interaction, registering patients for appointments, scheduling appointments, communicating information to other departments, and confirming insurance details to ensure the accuracy and integrity of processed documents.

Schedule:

• Part-time 32 hours every two weeks
• Variable shifts Monday-Friday
• 8-hour shift between 2:30pm-2am
• Rotating weekends of 2 weekends on and 2 weekends off
• Rotating holidays

Pay and Benefits:

• Starting pay at $21.30 per hour, however we pay more for experience.
  • Pay Range: $21.30 - $32.21 per hour
• Benefits include vacation accrual, retirement, employee discounts and more!
• On-the-job training
• An environment where employees are supported in building their skills
• Open communication amongst the team and leaders

Qualifications:

• High school diploma or equivalent required.
• 2 years related office experience.
• Medical Terminology preferred.
• One to two year post high school training in clerical, secretarial or business area preferred.
• One-year prior scheduling, billing, patient access, accounts receivable and/or collections experience in healthcare, preferably in a clinic or hospital preferred.
• Customer services skills are essential.
• Good verbal and written communications skills required.

CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.