Patient Access and Benefits Coordinator

Coastal Horizons Center; Wilmington (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Educational loan repayment programs

Career growth

401K

Paid time off

14 paid holidays

Job summary

The Patient Access Specialist at Coastal Horizons Center coordinates intake by reviewing demographic and financial information, and prepares financial agreements based on insurer details.

The role requires familiarity with health care systems, DSM and ICD-10 codes, and accurate insurance billing; strong Excel skills and organizational abilities are essential for timely authorizations and payments.

Qualifications

• High school diploma or GED with 2–3 years experience related to responsibilities specified.
• Knowledge of electronic health care systems, clinical documentation and standards; familiarity with DSM and ICD-10 codes.
• Experience with identifying insurance benefits and collecting payments; basic Excel skills.

Responsibilities

• Review client intake paperwork including insurance information to determine mental health benefits.
• Prepare financial agreements and obtain client signatures.
• Schedule intake appointments with the appropriate clinician and coordinate authorizations.

Skills

Interpersonal skills

Analytical skills

Organizational skills

Problem solving

MS Excel

Education

High school diploma or GED

Tools

MS Office

Job description

The Patient Access Specialist at Coastal Horizons Center coordinates intake by reviewing demographic and financial information, and prepares financial agreements based on insurer details.

The role requires familiarity with health care systems, DSM and ICD-10 codes, and accurate insurance billing; strong Excel skills and organizational abilities are essential for timely authorizations and payments.