Patient Access & Admissions Specialist

Covenant Health; Sevierville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

LeConte Medical Center, part of Covenant Health, seeks a Patient Registration Specialist to learn and perform accurate collection and data entry of financial and demographic information for all patients. You will liaise between patients, families, and medical staff, handling pre-certifications, authorizations, payer terms, and billing policies.

Entry level role with emphasis on accuracy, customer service, and compliance; opportunity to grow with training and cross-functional teamwork.

Qualifications

• No experience required.
• Preference may be given to individuals possessing a HS diploma or GED.

Responsibilities

• Registers and admits patients in a professional manner, ensuring accuracy, completeness, and efficiency.
• Determines correct patient type based upon patient need and physician order.
• Documents account notes using financial system.
• Educates patients and family members on consent for treatment, advance directives, medical release, patient rights, PCP and MCO requirements, non coverage, billing and payment policies.
• Generates and distributes computer census on a daily basis.
• Collects co-payments and deposits to promote positive cash flow.
• Receives payments for hospital accounts, issues receipt, reconciles all payment transactions at shift end and verifies petty cash.
• Verifies Tenncare and Worker's Comp eligibility.
• Completes pre-registration of all patient types.
• Performs change patient type on all laboratory specimens.
• Sets up payment arrangements on private pay patients with the inability to pay, or refers to the Business Office.
• Collects, secures, and returns all patient valuables.
• Reviews all physician orders to assure diagnosis and physician signatures are present.
• Compiles and distributes admission packets to all patients admitted for overnight stay.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Performs other duties as assigned by Registration Supervisor and Business Office Manager

Education

HS diploma or GED (preferred)

Job description

LeConte Medical Center, part of Covenant Health, seeks a Patient Registration Specialist to learn and perform accurate collection and data entry of financial and demographic information for all patients. You will liaise between patients, families, and medical staff, handling pre-certifications, authorizations, payer terms, and billing policies.

Entry level role with emphasis on accuracy, customer service, and compliance; opportunity to grow with training and cross-functional teamwork.