Patient Access & Admissions Specialist

Lincoln Surgical Hospital/Nebraska Surgery Center; Lincoln (NE); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Tuition Reimbursement

Flexible Spending Accounts

401(k) with Company Match

Uniform Reimbursement

Disability Coverage

Wellness Center

Job summary

Lincoln Surgical Hospital is seeking an Admissions Representative to register patients for surgery, verify insurance and financial information, and assist patients and families with questions. You will welcome and direct patients and visitors in a courteous, professional manner and ensure accurate documentation in the EMR system.

The role requires strong organizational and communication skills, experience with hospital registrations, and a commitment to patient-centered care in a fast-paced

Qualifications

• Previous inpatient, outpatient, or hospital registration experience preferred.
• Basic Life Support (BLS) certification required within ninety (90) days of employment.
• Strong organizational, communication, and customer service skills.
• High level of attention to detail and accuracy.
• Proficiency with computers and electronic medical record systems.

Responsibilities

• Register patients prior to surgery and verify demographic, insurance, and financial information.
• Collect patient financial responsibilities and assist patients and families with related questions and processes.
• Welcome, assist, and direct patients and visitors in a courteous, professional, and compassionate manner.
• Review insurance information for accuracy and communicate any discrepancies to the appropriate personnel.
• Obtain required registration and consent signatures, ensuring all documentation is complete, accurate, and compliant.
• Operate a multi-line telephone system, accurately routing calls and messages.
• Maintain the integrity of medical records through accurate data entry and verification of record completeness.
• Manage health record indexes and retrieval systems used to collect, classify, store, and analyze patient information.
• Scan and upload records into the electronic medical record (EMR) system according to department policies.
• Release patient information to authorized individuals and agencies in accordance with applicable regulations.
• Safeguard the confidentiality and security of patient health information.
• Audit clinical records to ensure documentation meets organizational, regulatory, and quality standards.

Skills

Organizational skills

Communication

Customer service

Attention to detail

EMR systems proficiency

Tools

EMR systems

Phone system

Job description

Lincoln Surgical Hospital is seeking an Admissions Representative to register patients for surgery, verify insurance and financial information, and assist patients and families with questions. You will welcome and direct patients and visitors in a courteous, professional manner and ensure accurate documentation in the EMR system.

The role requires strong organizational and communication skills, experience with hospital registrations, and a commitment to patient-centered care in a fast-paced