Patient Access & Admissions Specialist

Rush University Medical Center; Chicago (IL); On-site; USD 25,000 - 39,000; Full time

Job summary

Rush University Medical Center in Chicago is seeking an Admissions Registration Specialist I to review patient registration for all admissions and elective procedures, ensuring demographic and insurance data are complete and current. You will assist patients in understanding insurance options and collecting financial responsibilities, acting with courtesy and patient advocacy.

Responsibilities include accurately entering data into Epic, verifying benefits, and communicating information to

Qualifications

• High school graduate or equivalent.
• 0-1 year of experience.
• Must have a basic understanding of the core Microsoft Office suite (Word, PowerPoint, Excel).
• Excellent communication and outstanding customer service and listing skills.
• Basic keyboarding skills.
• Critical thinking, sound judgment and strong problem-solving skills.

Responsibilities

• Collects, verifies and enters patient demographic, employer, financial, emergency contact, insurance and case-specific information into Epic with accuracy.
• Obtain and interpret patient insurance benefits and communicate information to patient and coworkers.
• Determine patient financial obligation and communicate it with respect to the patient.
• Perform registration functions in accordance with regulatory agencies, payer requirements and policies, including HIPAA and JACHO.
• Inform patients of hospital revenue cycle policies and discuss their financial responsibilities and available payment options.
• Respond to telephone inquiries from patients, payers, physicians and staff with courtesy and accuracy.
• Collaborate with departments to resolve issues affecting hospital reimbursement.
• Maintain knowledge of applicable laws and Rush policies; protect HIPAA information.

Skills

Customer service

Communication

Time management

Problem solving

Attention to detail

Education

High school diploma

Associates Degree in Accounting or Business Administration

Tools

Microsoft Office

Epic

Job description

Rush University Medical Center in Chicago is seeking an Admissions Registration Specialist I to review patient registration for all admissions and elective procedures, ensuring demographic and insurance data are complete and current. You will assist patients in understanding insurance options and collecting financial responsibilities, acting with courtesy and patient advocacy.

Responsibilities include accurately entering data into Epic, verifying benefits, and communicating information to