Patient Access & Admissions Leader

umchealthsystem; United States; In loco; USD 85.000 - 120.000; Tempo pieno

Descrizione del lavoro

UMC Health System in Texas seeks an experienced administrator to manage the Admitting and EC Business Office operations, delivering a high level of customer service while ensuring compliance with applicable laws and regulations.

Responsibilities include developing department policies, overseeing budgeting and cash collection, training staff, aligning with HIPAA/JCAHO requirements, and collaborating with revenue cycle and clinical teams to optimize operations.

Competenze

• Bachelor's degree in a relevant field preferred.
• +5 years equivalent hospital experience.
• +3 years leadership experience, leading people and/or processes

Mansioni

• Develops and implements departmental policies and procedures to assure the goals and responsibilities of the department are met.
• Oversees the compliance efforts in the Admissions department. Develops and updates source material to conduct training sessions for staff in an organized fashion, documenting all efforts related to such efforts.
• Assist/Manage Patient Placement Center.
• Develops operating and capital budgets on an annual basis
• Develops and implements customer service initiatives in the areas of Admitting, ECBO and Lab and 6th floor.
• Oversee and implement improvement activities with regards to, confidentiality, and other JCAHO and HIPAA requirements as related to the admission departments.
• Develops staff job descriptions. Evaluates staff performance and provides timely and factual feedback as necessary.
• Completes performances appraisals according to Hospital policy.
• Conducts periodic staff meetings in order to communicate relevant departmental and Hospital information, maintain staff morale, identify policy and procedures revisions, educated staff, discuss indicator compliances, etc.
• Oversees the cash collection process, including appropriate supervision of staff members, to maximize cash collections and minimize A/R.
• Creates recommendations for improvement and implements such improvements.
• Keeps the Director of Patient Financial Services regularly informed of issues, recommendations for improvement and ongoing operational events.

Conoscenze

PC mainframe

Analytical skills

Verbal communication

Written communication

Customer service

Management skills

Problem solving

Financial analysis

Interpersonal skills

Change oriented

Formazione

Bachelor's degree

Descrizione del lavoro

UMC Health System in Texas seeks an experienced administrator to manage the Admitting and EC Business Office operations, delivering a high level of customer service while ensuring compliance with applicable laws and regulations.

Responsibilities include developing department policies, overseeing budgeting and cash collection, training staff, aligning with HIPAA/JCAHO requirements, and collaborating with revenue cycle and clinical teams to optimize operations.