Pathology Support Tech Supervisor, Day Shift, Capital Choice Pathology Labs

Adventist HealthCare; Silver Spring (MD); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Free Employee parking

Medical, Prescription, Dental, and Vis

Employer retirement contribution and 3

Tuition Reimbursement

Job summary

Capital Choice Pathology Lab at Adventist HealthCare in Silver Spring, MD, is seeking an experienced Pathology Support Tech Supervisor. You will manage schedules, staffing, and coverage across multiple sites, supervise staff, and coordinate onboarding and training.

Responsibilities include supporting billing workflows with QuickBooks, driving process improvements, developing SOPs, and ensuring CAP, safety, and privacy compliance while maintaining service continuity.

Qualifications

• Bachelor’s degree in a science related field or equivalent years of experience.
• 5+ year of laboratory experience.
• Experience supervising staff and coordinating scheduling.
• Familiar with SOPs, CAP, and regulatory compliance.

Responsibilities

• Oversee staffing, scheduling, and coverage across sites.
• Supervise, coach, and develop staff.
• Support billing workflows and QuickBooks case auditing.
• Develop SOPs and ensure CAP and regulatory compliance.

Skills

Staff supervision

Operations management

Billing support

Process improvement

Education

Bachelor’s degree in science or equivalent experience

5+ years of laboratory experience

Tools

QuickBooks

Job description

Capital Choice Pathology LabIf you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.Adventist HealthCare's Capital Choice Pathology Lab seeks to hire an experienced Pathology Support Tech Supervisor for our Silver Spring, MD location who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing.As a Pathology Support Tech Supervisor you will:• Manage schedules, staffing models, assignments, and coverage to meet operational needs across multiple locations; provide coverage and float between sites as needed. Supervise, evaluate, coach, and develop staff; manage competencies, performance expectations, onboarding, training, counseling, and disciplinary actions in coordination with leadership and HR.• Perform other duties as assigned in support of departmental operations and customer service needs. Float between affiliated hospital sites and departments as needed to maintain workflow continuity and ensure timely support of operational needs• Support billing-related workflows, including case auditing and use of QuickBooks, to assist with business operations and issue resolution.• Collaborate with executive leadership on strategic planning, service expansion, and operational improvements. Participate in process improvement initiatives, implementation of new technologies, and standardization of workflows.• Monitor workflow metrics, productivity, turnaround times, and service issues; analyze operational and financial data to develop reports, identify trends, and support decision-making and performance improvement initiatives.• Develop, maintain, and implement SOPs and ensure compliance with CAP, safety, privacy, and other regulatory requirements. Resolve quality issues within the department, ensure timely follow-up on corrective actions, and oversee documentation practices and staff compliance across assigned areas.• Coordinate daily workflow across hospital clients, pathology staff, and internal departments to support effective service delivery. Monitor service levels, staffing needs, and operational demands, and adjust resources to maintain continuity and responsiveness. Support billing-related workflows ,by case auditing and utilizing QuickBooks, to assist with business operations.Qualifications include:• Bachelor’s degree in a science related field or equivalent years of experience.• 5+ year of laboratory experienceWork Schedule:Employment Type: Full TimeHours per Week: 40 HoursTypical Daily Schedule: Monday- FridayShift Type: Day ShiftPay Range:$48,360.00 - $67,704.00If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.Under the Fair Labor Standards Act (FLSA), this position is classified as:United States of America (Exempt)At Adventist HealthCare our job is to care for you.We do this by offering:Work life balance through nonrotating shiftsRecognition and rewards for professional expertiseFree Employee parkingMedical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hireEmployer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)Paid Time OffEmployer retirement contribution and match after 1-year of eligible employment with a 3-year vesting periodVoluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insuranceSubsidized childcare at participating childcare centersTuition ReimbursementEmployee Assistance Program (EAP) supportAs a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.Join the Adventist HealthCare team today, apply now to be considered!COVID-19 VaccinationAdventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.Tobacco and Drug StatementTobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. (\"Nicotine products\" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).Equal Employment OpportunityAdventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs.Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.