Pathology Lab Admin Clerk – Patient Data & Reports

Prime Healthcare Services; Lewiston (ME); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

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Job summary

Prime Healthcare Services' Central Maine Medical Center in Lewiston, Maine is seeking a Lab Clerk in the CMME Pathology department. This full-time, day-shift position provides essential administrative support to keep the laboratory operations running smoothly.

Responsibilities include handling calls and test orders, entering orders, verifying demographics, processing charges, and maintaining pathology reports.

Qualifications

• High school diploma or equivalent required.
• Previous medical office or hospital laboratory related experience preferred.

Responsibilities

• Answer and manage incoming telephone calls, including handling new and add-on test orders.
• Accurately enter and process laboratory orders for outpatient and inpatient services.
• Verify patient demographic and insurance information for accuracy and completeness.
• Review and validate patient charges and assist with laboratory billing processes.
• Support billing workflows by ensuring appropriate test coding and documentation.
• Process, distribute, and maintain pathology reports for physicians and clinical staff.
• Retrieve and release laboratory results to authorized providers as requested.
• File and maintain patient records and laboratory documentation in accordance with policies.
• Prepare and process requisitions, including send-out testing to reference laboratories.
• Assist with patient registration and ensure proper documentation is completed.
• Provide excellent customer service to patients, providers, and visitors.
• Maintain knowledge of laboratory terminology, test requirements, and patient preparation instructions.
• Ensure compliance with HIPAA, regulatory, and accreditation standards.
• Communicate effectively with laboratory staff, physicians, and other departments.
• Assist with general office duties including faxing, scanning, and document management.
• Perform additional duties as assigned by the Laboratory Director or Manager.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Prime Healthcare Services' Central Maine Medical Center in Lewiston, Maine is seeking a Lab Clerk in the CMME Pathology department. This full-time, day-shift position provides essential administrative support to keep the laboratory operations running smoothly.

Responsibilities include handling calls and test orders, entering orders, verifying demographics, processing charges, and maintaining pathology reports.