Lab Clerk

Central Maine Medical Center; Lewiston (ME); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

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Job summary

Prime Healthcare Services' Central Maine Medical Center in Lewiston, Maine is seeking a Lab Clerk in the CMME Pathology department. This full-time, day-shift position provides essential administrative support to keep the laboratory operations running smoothly.

Responsibilities include handling calls and test orders, entering orders, verifying demographics, processing charges, and maintaining pathology reports.

Qualifications

• High school diploma or equivalent required.
• Previous medical office or hospital laboratory related experience preferred.

Responsibilities

• Answer and manage incoming telephone calls, including handling new and add-on test orders.
• Accurately enter and process laboratory orders for outpatient and inpatient services.
• Verify patient demographic and insurance information for accuracy and completeness.
• Review and validate patient charges and assist with laboratory billing processes.
• Support billing workflows by ensuring appropriate test coding and documentation.
• Process, distribute, and maintain pathology reports for physicians and clinical staff.
• Retrieve and release laboratory results to authorized providers as requested.
• File and maintain patient records and laboratory documentation in accordance with policies.
• Prepare and process requisitions, including send-out testing to reference laboratories.
• Assist with patient registration and ensure proper documentation is completed.
• Provide excellent customer service to patients, providers, and visitors.
• Maintain knowledge of laboratory terminology, test requirements, and patient preparation instructions.
• Ensure compliance with HIPAA, regulatory, and accreditation standards.
• Communicate effectively with laboratory staff, physicians, and other departments.
• Assist with general office duties including faxing, scanning, and document management.
• Perform additional duties as assigned by the Laboratory Director or Manager.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Overview

Position: Lab Clerk

Department: CMME Pathology

Schedule: Full-time, Days

Facility:Central Maine Medical Center

Location:Lewiston, Maine, 04240

Pay: $17.00 to $21.75

Central Maine Healthcare (CMH), a member of Prime Healthcare Foundation, is an integrated healthcare delivery system serving approximately 400,000 residents across central, western, and midcoast Maine through a network of more than 40 primary and specialty care locations. The system includes Central Maine Medical Center (CMMC) in Lewiston, a 250-bed, not-for-profit regional referral hospital that is home to the region's only Cancer Care Center, an orthopedic ambulatory surgery center, and the Central Maine Heart and Vascular Institute. CMMC also serves as the central Maine base for LifeFlight of Maine, the state's only medical helicopter service.

CMH also includes Bridgton Hospital and Rumford Hospital, two 25-bed critical access hospitals that provide essential care to Maine's rural communities.

As part of its commitment to healthcare education and workforce development, CMH is home to the Maine College of Health Professions, Maine's first nursing and medical imaging school. The private, not-for-profit institution is accredited by the New England Commission of Higher Education and plays an important role in training the next generation of healthcare professionals.

To learn more, visit www.cmhc.org.

Responsibilities

The Laboratory Clerk provides administrative and clerical support to ensure efficient daily operations within the laboratory. This role is responsible for managing patient information, processing laboratory orders, and supporting communication between providers, patients, and laboratory staff. The Laboratory Clerk assists with pathology report handling, billing verification, and documentation processes while maintaining accuracy and compliance with regulatory and organizational standards. The position requires strong customer service skills, attention to detail, and the ability to multitask in a fast-paced healthcare environment.

1. 1) Answer and manage incoming telephone calls, including handling new and add-on test orders
2. 2) Accurately enter and process laboratory orders for outpatient and inpatient services
3. 3) Verify patient demographic and insurance information for accuracy and completeness
4. 4) Review and validate patient charges and assist with laboratory billing processes
5. 5) Support billing workflows by ensuring appropriate test coding and documentation
6. 6) Process, distribute, and maintain pathology reports for physicians and clinical staff
7. 7) Retrieve and release laboratory results to authorized providers as requested
8. 8) File and maintain patient records and laboratory documentation in accordance with policies
9. 9) Prepare and process requisitions, including send-out testing to reference laboratories
10. 10) Assist with patient registration and ensure proper documentation is completed
11. 11) Provide excellent customer service to patients, providers, and visitors
12. 12) Maintain knowledge of laboratory terminology, test requirements, and patient preparation instructions
13. 13) Ensure compliance with HIPAA, regulatory, and accreditation standards
14. 14) Communicate effectively with laboratory staff, physicians, and other departments
15. 15) Assist with general office duties including faxing, scanning, and document management
16. 16) Perform additional duties as assigned by the Laboratory Director or Manager

Qualifications

EDUCATION, EXPERIENCE, TRAINING

1. High school diploma or equivalent required

2. Previous medical office or hospital laboratory related experience preferred

Pay Transparency

Central Maine Medical Center offers competitive compensation and a reasonable compensation estimate for this role is $17.00 to $21.75. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf