Pathology Customer Service Lab Tech

Johns Hopkins Medicine; Baltimore (MD); On-site; USD 26,518 - 43,807; Full time

Benefits offered by this job

Tuition Assistance

Career growth

Diverse working environment

Benefits package

Job summary

Johns Hopkins Medicine in Baltimore is seeking a Full Time Evening Shift Laboratory Technician to coordinate external transportation, receive and process specimens, and troubleshoot issues across the pathology lab network.

The role interfaces with physicians and nurses, monitors external lab services, and requires a hospital setting background. Weekend rotations are required with compensation aligned to experience.

Qualifications

• High School Diploma or GED.
• 3+ years of experience as Pathology Lab Tech II or equivalent with demonstrated skills.
• Six months MLT internship or equivalent experience in pathology labs.

Responsibilities

• Coordinate external transportation, receive and process specimens, troubleshoot and track specimens referred from affiliates and external clients.
• Interface the needs of physicians, nurses, ward clerks and external health providers with lab services information.
• Monitor services provided by commercial reference laboratories.
• Troubleshoot external specimen problems within the Pathology Laboratory Division.

Education

High School Diploma or GED

Job description

What Awaits You?

• Career growth and development
• Tuition Assistance
• Diverse and collaborative working environment
• Affordable and comprehensive benefits package

Location: Johns Hopkins Hospital-Baltimore, MD-Core Lab Customer Service

Full Time/Evening Shift-3pm-11:30pm

Weekend Rotations Required

Position Summary

• Reports to a Technical Service Representative-MT, Lead Medical Technologist, or Customer Service Supervisor.
• Responsible for external transportation coordination, specimen receiving, specimen processing, problem-solving, and tracking of specimens referred from affiliate sites and external laboratory clients and customers.
• Interface the needs of physicians, nurses, ward clerks, and external health providers, with technical and logistic information related to laboratory services available through the JHH Department of Pathology.
• Monitors services provided by commercial reference laboratories.
• Troubleshoots external specimen problems within the Pathology Laboratory Division.

Minimum Qualifications

Education

• High School Diploma or GED
• May be considered where an individual with a broad range of experience as a Pathology Lab Tech II or higher, with 3 or more years of experience and progressive demonstration of the skills necessary to perform the essential job functions.

Work Experience

• Six months of MLT internship. Alternate consideration of an individual with a broad range of experience as a Pathology Lab Tech II, with 3 or more years of experience and progressive demonstration of the skills necessary to perform the essential job functions.

Important Notices

Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.

Salary Range: Minimum 19.25/hour - Maximum 31.80/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.