PATH Career Coach — Empowering Job Readiness & Growth

SER Metro-Detroit; Wayne (MI); On-site; USD 25,000 - 33,000; Full time

Job summary

SER Metro-Detroit in Wayne, MI seeks a Program Support Specialist to assist participants in obtaining stable employment. You will provide counseling, intake/orientation, and coordinated support services under the Program Manager.

Responsibilities include developing ISS and Career Plans, facilitating referrals to education and community resources, maintaining participant records, and coordinating with MDHHS and other agencies. Travel and flexible hours may be required.

Qualifications

• Bachelor’s degree in Social Work or related field.
• 1–2 years of experience in case management or related field.
• Knowledge of local community services and agencies.
• Computer skills to maintain records and reports.
• Interpersonal skills to build positive relationships with participants and agencies.
• Ability to handle pressure with diverse clients.
• Willingness to travel and work flexible hours (evenings/weekends).
• Must have a valid Michigan driver’s license and reliable transportation.

Responsibilities

• Interviews participants referred to SERCO for services and reviews documentation for barriers.
• Facilitates intake and orientation, explains program requirements and expectations.
• Provides counseling and support services to participants and develops action plans.
• Develops ISS plans and career plans to improve readiness and address barriers to employment.
• Makes referrals to education programs and other services; coordinates with MDHHS and other agencies.
• Maintains participant records and attendance/progress reports as required.

Skills

Interpersonal skills

Willingness to travel

Education

Bachelor’s degree in Social Work

Tools

Computer skills

Job description

SER Metro-Detroit in Wayne, MI seeks a Program Support Specialist to assist participants in obtaining stable employment. You will provide counseling, intake/orientation, and coordinated support services under the Program Manager.

Responsibilities include developing ISS and Career Plans, facilitating referrals to education and community resources, maintaining participant records, and coordinating with MDHHS and other agencies. Travel and flexible hours may be required.