Patch Management & Change Lead

Lighthouse Technology Services, Inc

Buffalo (NY)

Hybrid

USD 55,000 - 72,000

Full time

3 days ago

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Job summary

Lighthouse Technology Services, Inc is partnering with our client to fill a Patch Management Specialist position in Buffalo, NY. This is a hybrid 12-18+ months contract and you will be a W2 employee of Lighthouse Technology Services, Inc.

You will serve as the primary liaison between patch management and application teams, drive patch deployment planning and execution, and coordinate change schedules using ITSM platforms to ensure smooth system updates.

Qualifications

4+ years in IT infrastructure roles.
Experience with change scheduling tools and ITSM platforms such as ServiceNow or Jira.
ITIL or change management certifications preferred.

Responsibilities

Coordinate patching schedules and requirements between patch management and application teams.
Plan and execute patch deployments and changes in time-sensitive environments.
Coordinate change schedules using ITSM platforms to ensure updates.
Troubleshoot incidents from help desk using diagnostic tools and RCA.
Maintain documentation for change schedules and patch plans.
Lead cross-functional meetings to align stakeholders on patching requirements.
Perform system maintenance including patching, health checks, OS updates, and configuration validation.
Identify opportunities to improve operational efficiency and service delivery.
Support infrastructure projects during evening maintenance windows.