Pastry & Retail Associate — Flexible Schedule

LPQ USA; California; On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Health coverage

Paid Time Off

401k with up to 4% match

Pre-tax commuter benefits

Team member discounts

Job summary

Le Pain Quotidien is hiring team members in California to deliver warm, attentive hospitality across dining and pastry areas. You will prepare drinks, assist customers, and ensure accurate transactions while maintaining pastry displays and product knowledge.

Join Convive Brands’ portfolio and contribute to a welcoming, team‑oriented environment with opportunities to grow within a beloved brand.

Qualifications

• 1–3 months of related restaurant experience or training.
• Experience with POS systems, especially Toast.
• Flexibility in schedule is highly preferred but not required.
• Ability to be cross-trained in all areas of the dining room and retail space.
• Ability to speak, read, and understand the primary language(s) of the work location.

Responsibilities

• Provide friendly and attentive service to all guests throughout the visit.
• Anticipate guest needs and note any preferences provided by the guest.
• Prepare all drinks for retail and dining room, including batches for the retail counter.
• Properly bag, box, and arrange to-go food and pastry.
• Perform sales transactions in accordance with cash handling policy.
• Maintain and consolidate pastry display throughout the day.
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items.
• Handle guest situations with empathy and escalate to a manager as necessary.
• Complete opening, mid, and closing procedures; daily checklist and side work assignments.
• Keep all areas of the restaurant clean and organized by cleaning checklists.
• Answer the phone with proper etiquette; take orders over the phone.

Skills

Customer service

POS systems

Cash handling

Hospitality

Communication

Tools

Toast POS

Job description

Le Pain Quotidien is hiring team members in California to deliver warm, attentive hospitality across dining and pastry areas. You will prepare drinks, assist customers, and ensure accurate transactions while maintaining pastry displays and product knowledge.

Join Convive Brands’ portfolio and contribute to a welcoming, team‑oriented environment with opportunities to grow within a beloved brand.