Hospitality-Driven Retail & Pastry Specialist

LPQ USA LLC; Los Angeles (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health coverage

Paid Time Off

401k with match

Pre-tax commuter benefits

Team member discounts

Job summary

Le Pain Quotidien in Los Angeles is seeking friendly, attentive team members to join a warm, hospitality-driven environment. You will serve guests, anticipate needs, prepare drinks for retail and dining, and handle to-go orders with care.

Experience with Toast POS is a plus; training is available. Competitive benefits include health coverage enrollment, PTO, 401k with match after 90 days, pre-tax commuter benefits, and staff discounts across Convive Brands.

Qualifications

• 1 to 3 months of related restaurant experience or training.
• Experience with POS systems, especially Toast, a plus.
• Flexibility in schedule is highly preferred but not required.
• Ability to be cross-trained in all areas of the dining room and retail space preferred.
• Ability to speak, read, and understand the primary language(s) of the work location.

Responsibilities

• Provide friendly and attentive service to all guests throughout the entirety of the visit.
• Anticipate guest needs and note any preferences provided by the guest.
• Prepare all drinks for retail and dining room, including batches for the retail counter.
• Properly bag, box, and arrange to-go food and pastry.
• Perform sales transactions in accordance with Le Pain Quotidien cash handling policy.
• Maintain and consolidate pastry display throughout the day.
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items.
• Handle any guest situations with genuine empathy and elevate to a manager as necessary.
• Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments.
• Keep all areas of the restaurant clean and organized by following cleaning checklists.
• Responsible for answering the phone with proper etiquette; takes orders over the phone.

Skills

POS systems

Toast familiarity

Tools

Toast POS

Job description

Le Pain Quotidien in Los Angeles is seeking friendly, attentive team members to join a warm, hospitality-driven environment. You will serve guests, anticipate needs, prepare drinks for retail and dining, and handle to-go orders with care.

Experience with Toast POS is a plus; training is available. Competitive benefits include health coverage enrollment, PTO, 401k with match after 90 days, pre-tax commuter benefits, and staff discounts across Convive Brands.