Hospitality Retail Associate — Pastry & Beverage

LPQ USA; California; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health coverage

Paid Time Off

401k with company match

Pre‑tax commuter benefits

Team member discounts

Job summary

Le Pain Quotidien in California is seeking team members to deliver warm, friendly service to guests across dining and retail areas. You will learn pastries, bread, and drinks, support a welcoming environment, and grow with Convive Brands’ portfolio.

You will handle orders, POS transactions, and upkeep of displays, while staying flexible with shifts and maintaining high standards of hospitality in a team‑oriented setting.

Qualifications

• 1 to 3 months of related restaurant experience or training.
• Experience with POS systems, especially Toast, a plus.
• Flexibility in schedule is highly preferred but not required.
• Ability to speak, read, and understand the primary language(s) of the work location.

Responsibilities

• Provide friendly and attentive service to all guests throughout the entirety of the visit.
• Anticipate guest needs and note any preferences provided by the guest.
• Prepare all drinks for retail and dining room, including batches for the retail counter.
• Properly bag, box, and arrange to‑go food and pastry.
• Perform sales transactions in accordance with Le Pain Quotidien cash handling policy.
• Maintain and consolidate pastry display throughout the day.
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items.
• Handle any guest situations with genuine empathy and elevate to a manager as necessary.
• Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments.
• Keep all areas of the restaurant clean and organized by following cleaning checklists.
• Responsible for answering the phone with proper etiquette; takes orders over the phone

Skills

Guest service

Communication

Restaurant experience

Tools

Toast POS

Job description

Le Pain Quotidien in California is seeking team members to deliver warm, friendly service to guests across dining and retail areas. You will learn pastries, bread, and drinks, support a welcoming environment, and grow with Convive Brands’ portfolio.

You will handle orders, POS transactions, and upkeep of displays, while staying flexible with shifts and maintaining high standards of hospitality in a team‑oriented setting.