Passport Ops & Automation Analyst (Hybrid)

PCI Professional Services LLC; Washington (District of Columbia); Hybrid; USD 52.000 - 76.000; Vollzeit

Zusammenfassung

PCI Professional Services LLC in Washington, DC, is seeking a detail-oriented professional to support day-to-day passport issuance and tracking, ensuring custody and accurate records while transitioning processes to an automated passport management solution.

The role emphasizes strong organizational and communication skills, managing multiple requests, and contributing to SOPs and training materials in a hybrid work setting.

Qualifikationen

• Bachelor's degree or equivalent in a related field.
• 0-1 years of relevant professional experience.
• Ability to obtain and maintain a Public Trust security clearance.
• Strong organizational skills and attention to detail, particularly when handling records and tracking information.
• Ability to manage multiple requests and action items while maintaining accurate documentation.

Aufgaben

• Support day-to-day administration of passport issuance and tracking activities.
• Retrieve passports from the designated mail distribution location and maintain custody of passport records.
• Enter, validate, maintain, and update passport information within the passport management system.
• Assist migration of legacy passport tracking information to the automated system.
• Monitor passport requests, renewals, status updates, and travel-readiness activities.

Kenntnisse

Attention to detail

Time management

Communication skills

Records management

Customer service

Ausbildung

Bachelor's degree or equivalent

Tools

Microsoft 365

Excel

Jobbeschreibung

PCI Professional Services LLC in Washington, DC, is seeking a detail-oriented professional to support day-to-day passport issuance and tracking, ensuring custody and accurate records while transitioning processes to an automated passport management solution.

The role emphasizes strong organizational and communication skills, managing multiple requests, and contributing to SOPs and training materials in a hybrid work setting.