Passer

SPIN San Francisco; San Francisco (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

SPIN San Francisco is seeking a hospitality-focused team member with excellent communication and guest-service skills. You will assist guests with menu choices, transmit orders to the bar and kitchen, and ensure prompt, courteous service while maintaining hygiene standards.

Work closely with bartenders and cooks to deliver accurate orders, replenish items, and respond to guest requests swiftly. You must be flexible to varying shifts in a fast-paced environment.

Qualifications

• Previous experience in restaurant/hospitality/entertainment venue.
• Superb customer service and interpersonal skills.
• Excellent problem solver and team player.
• Flexible with varying schedules to reflect business needs.
• Must have reasonable knowledge of food & beverage preparation and service.

Responsibilities

• Provide superior customer service to our guests. Assist in patron food and beverage selection, presenting menu and answering patron questions regarding menu, cuisine and beverages.
• Transmit orders to bar and kitchen identifying patron special requests and any dietary restrictions.
• Serve orders, maintain table settings by removing courses, replenishing beverages, utensils, and ensuring guests requests or issues are handled promptly and courteously.
• Adhere to sanitation, safety and alcohol beverage control policies.

Skills

Customer service

Interpersonal skills

Excellent communicator

Team player

Problem solving

Flexible schedules

Job description

Summary

Passers must have previous food service experience within a similar role and have a hands on approach, be an excellent communicator, ensure customers are served promptly & courteously, and comply with hygiene and safety regulations.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide superior customer service to our guests. Assist in patron food and beverage selection, presenting menu and answering patron questions regarding menu, cuisine and beverages.
• Transmit orders to bar and kitchen identifying patron special requests and any dietary restrictions
• Serve orders, maintain table settings by removing courses, replenishing beverages, utensils, and ensuring guests requests or issues are handled promptly and courteously
• Adhere to sanitation, safety and alcohol beverage control policies

Qualifications

• Previous experience in restaurant/hospitality/entertainment venue
• Superb customer service and interpersonal skills
• Excellent problem solver and team player
• Flexible with varying schedules to reflect business needs
• Must have reasonable knowledge of food & beverage preparation and service
• Must be able to lift, carry, push and pull food trays, carts, chairs and tables up to 40lbs with our without reasonable accommodation

Employee Acknowledgement

I acknowledge that I have read this job description and I understand all the job duties and responsibilities contained herein. I acknowledge that I am able to perform the essential tasks as outlined with or without reasonable accommodation. I understand that my job may change on a temporary or regular basis according to the needs of the company without it being specifically included in the job description.