Passer

SPIN Boston; Boston (MA); On-site; USD 36,000 - 54,000; Full time

Job summary

Harri is seeking an enthusiastic guest services associate with prior restaurant or hospitality experience. In this role you will assist guests with menu selections, answer questions about offerings, and ensure orders are transmitted accurately to bar and kitchen.

You will serve meals, maintain table settings, replenish beverages, and respond promptly and courteously to guest needs while adhering to sanitation and safety policies.

Qualifications

• Previous experience in restaurant/hospitality/entertainment venue.
• Superb customer service and interpersonal skills.
• Excellent problem solver and team player.
• Flexible with varying schedules to reflect business needs.
• Must have reasonable knowledge of food & beverage preparation and service.

Responsibilities

• Provide superior customer service to our guests. Assist in patron food and beverage selection, presenting menu and answering patron questions regarding menu, cuisine and beverages.
• Transmit orders to bar and kitchen identifying patron special requests and any dietary restrictions
• Serve orders, maintain table settings by removing courses, replenishing beverages, utensils, and ensuring guests requests or issues are handled promptly and courteously
• Adhere to sanitation, safety and alcohol beverage control policies

Skills

Customer service

Interpersonal skills

Problem solving

Team player

Food & beverage knowledge

Job description

Summary

Passers must have previous food service experience within a similar role and have a hands on approach, be an excellent communicator, ensure customers are served promptly & courteously, and comply with hygiene and safety regulations.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide superior customer service to our guests. Assist in patron food and beverage selection, presenting menu and answering patron questions regarding menu, cuisine and beverages.
• Transmit orders to bar and kitchen identifying patron special requests and any dietary restrictions
• Serve orders, maintain table settings by removing courses, replenishing beverages, utensils, and ensuring guests requests or issues are handled promptly and courteously
• Adhere to sanitation, safety and alcohol beverage control policies

Qualifications

• Previous experience in restaurant/hospitality/entertainment venue
• Superb customer service and interpersonal skills
• Excellent problem solver and team player
• Flexible with varying schedules to reflect business needs
• Must have reasonable knowledge of food & beverage preparation and service
• Must be able to lift, carry, push and pull food trays, carts, chairs and tables up to 40lbs with our without reasonable accommodation

Employee Acknowledgement

I acknowledge that I have read this job description and I understand all the job duties and responsibilities contained herein. I acknowledge that I am able to perform the essential tasks as outlined with or without reasonable accommodation. I understand that my job may change on a temporary or regular basis according to the needs of the company without it being specifically included in the job description.