Passenger Service Agent (Part Time) $14.00/hr

Menzies-Aviation-; Melbourne (FL); On-site; USD 17,000 - 25,000; Part time

Job summary

Menzies-Aviation- in Melbourne, FL is seeking a Part-Time Passenger Services Associate to help travelers at ticket counters and gates, verify documents, assign seats, and assist with boarding.

The role requires 18+, valid Driver’s License/FAA ID, English proficiency, ability to lift up to 70 lbs, and availability for weekends/holidays. Duties include random baggage handling and coordinating with airlines and ground handlers.

Qualifications

• Must be at least 18 years of age.
• Possess/maintain a valid Driver’s License and FAA identification/seals.
• Must speak, read, and write in English.
• Must pass pre-employment drug test.
• Must be available and flexible to work variable shifts including weekends and holidays.
• Work is done indoors and outdoors – must be comfortable in all weather conditions.
• Able to continuously lift, push and pull up to 70 lbs.

Responsibilities

• Check in passengers at ticket counters for international and domestic travel.
• Assist in the gate area with document verification and boarding processes.
• Make announcements and designate seat assignments.
• Verify tickets and seat reservations; ensure boarding passes are issued correctly.
• Tag and track baggage; assist with baggage claim reports.
• Maintain knowledge of flight times during shifts and communicate with customers.
• Provide information to customers and liaise with Airlines and Ground Handlers.

Skills

Customer service

English communication

Flexible shifts

Outdoor/indoor work

Job description

Job Category: Customer Service

Requisition Number: PASSE024781

• Posted : October 16, 2026
• Part-Time

Locations

Showing 1 location

Melbourne, FL | MLB
Melbourne, FL 32901, USA

Description

As a member of our passenger services team, you will be responsible for assisting our passengers at ticket counters to ensure they are properly checked in as well as their luggage. You will also assist in the gate area where passengers’ documents need to be verified prior to boarding their aircraft. Other responsibilities in the gate area include making announcements, checking baggage, and assigning seats.

Primary Accountabilities and Duties:

• Comply with the Location’s attendance/tardiness standards.
• Computerized check-in of passengers for international and domestic travel.
• Designate seat assignments.
• Verify documentation for international and domestic flights.
• Ensure correct boarding passes are provided to each passenger for the assigned charter flight.
• Verify ticket and seat reservations.
• Match manifest to on-board count
• Assist with various governmental agency requirements.
• Connect and disconnect Jetway/stairs as necessary.
• Announce arrivals and departures as necessary.
• Assists with baggage tagging and baggage claim reports.
• Maintain current knowledge of all flight times during shift.
• Provide information to customers.
• Maintain liaison with Airlines and Customer Representatives and Ground Handlers.

Essential Skills and Qualifications:

• Must be at least 18 years of age.
• Posses/maintain a valid Driver’s License and other FAA required identification/seals.
• Must be able to speak, read, and write in English.
• Must pass pre-employment drug test.
• Must be available and flexible to work variable shifts including, weekends and holidays.
• Work is done indoors and outdoors – must be comfortable working in all weather conditions.
• Able to continuously lift, push and pull up to 70 lbs.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.