Party Planning (Support)

Akri USA; Brea (CA); Hybrid; USD 33,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K

10 days PTO

Job summary

Spo-cha Party Planning & Support is seeking a competent operations leader to supervise multiple stores, support training, and ensure execution of company policies. The role requires frequent travel, weekend availability, and the ability to coordinate with the Operations team to maintain standards and safety compliance.

The position emphasizes driving revenue, operational excellence, and customer satisfaction across stores, with hybrid work 2–3 days remote and on-site responsibilities as needed.

Qualifications

• Oversee multiple stores and frequent travel; manage time effectively.
• Lead by example to motivate staff and resolve conflicts.
• Develop and manage budgets for assigned stores with data-driven reasoning.
• Make critical, prompt decisions to benefit the company.
• Coach operational knowledge and skills across teams.
• Plan, set goals, and manage resources efficiently.
• Basic computer skills: Word, Excel, PowerPoint, Outlook, Teams.

Responsibilities

• Execute action plans and strategies based on company policies, sales, and cost targets.
• Support joint projects with other departments as needed.
• Review product and service quality; negotiate with vendors and research new suppliers.
• Conduct competitor research and sales analysis when required.
• Create and manage data; perform administrative duties.
• Maintain materials, schedules and communications across platforms.
• Manage store cash assets, fixed assets and inventories; place orders as needed.
• Prepare and submit sales, cost and operational reports on time.
• Ensure compliance with safety regulations (OSHA) and sanitation standards.
• Provide day-to-day support and training to store managers to hit sales goals.
• Work with Operations to ensure stores meet company standards.
• Create/update manuals and guidelines; ensure compliance with standards.
• Assist new store openings and training.
• Establish and maintain standards for store ops, products, and services; seek improvements.
• Respond to injuries, implement preventive measures, and prevent recurrence.
• Weekend work required for support staff at 50% rate; travel up to one month.

Skills

Leadership

Budget management

Decision making

Time management

Coaching

Customer service

Tools

MS Word

Excel

PowerPoint

Outlook

Teams

Job description

The Spo-cha Party Planning & Support is responsible for overseeing the overall operations and training for multiple stores within the Spo-cha Party division. The position is responsible for effectively executing directives from executive management, and if required, performing all employee functions in accordance with the policies and practices of the company. Responsibilities include the development and implementation of strategies to meet goals in revenue generation, operational excellence, and customer satisfaction. Frequent travel to and from multiple stores is required, and weekend work will be necessary based on business needs.

Responsibilities

• Execute effective action plans and strategies based on company policies, sales, and cost targets.
• Participate in and provide support to joint projects with other departments as needed.
• Regularly review product and service quality, negotiate with existing vendors, and research potential new vendors.
• Conduct competitor research and sales analysis as needed.
• Create, aggregate, and manage data, and perform other administrative duties as required.
• Maintain and update necessary materials, schedules, and communications across various platforms.
• Ensure proper management of store cash assets, fixed assets, and inventories; place orders and process deliveries as needed.
• Accurately prepare and submit all required sales, cost, and operational reports within the designated deadlines, and follow up with stores as necessary.
• Ensure compliance with all safety regulations (including but not limited to OSHA), sanitation standards, and other company compliance requirements.
• Provide day-to-day support and training to store managers to achieve sales and promotion goals.
• Work together with the Operations team to ensure store operations are conducted in accordance with company standards.
• Create and/or update manuals and guidelines, and ensure compliance with established standards.
• Support new store openings and training (PTO requests cannot be accommodated during new store openings).
• Establish, evaluate, and maintain standards for store operations, products, and services; provide feedback for improvement and follow up on completion.
• Promptly respond to customer or employee injury incidents, follow up as necessary, implement preventive measures, and work to avoid recurrence.
• Team members engaged in support duties are expected to work weekends (Saturday and Sunday) at a rate of no less than 50% of scheduled weekends.
• Be able to travel for short-term or long-term business trips (up to one month) as required by the company.

Working Hours

• 9:00~18:00
• Hybrid Work (2-3 days per week remote)
• *Daily attendance required during training period

Salary and Benefit

• $24hr-$25hr
• Health, dental, and vision insurance
• 401K
• 10 days of PTO in the first year

Holidays

Saturday, Sunday and national holidays.

Qualifications

• Keep employees motivated, lead by example, resolve conflicts, and respond promptly to subordinates or store staff.
• Required to oversee multiple stores and frequently travel; be able to effectively time manage to maximize output.
• Create and maintain budgets for assigned stores by providing guidance to management, and adjust as needed with logical, numbers-backed reasoning.
• Make decisions that affect the company, with the ability to make critical and prompt decisions when necessary.
• Ability to gain, demonstrate, and coach operational knowledge and skills.
• Ability to plan, set goals, and effectively manage.
• Basic computer skills, including Microsoft Word, Excel, PowerPoint, Outlook, and Teams.