Party Host

Arena Sports; Issaquah (WA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Club membership

Competitive pay

Paid time off

Health insurance

Employee discounts

Continuing education

Job summary

The Bay Club Company is seeking a Party Host to provide enthusiastic service for our party customers in Issaquah, WA. You will greet families, guide children through activities, and ensure a memorable experience for guests while coordinating with parents.

Responsibilities include setting up and cleaning party areas, explaining rules, serving food and beverages, and staying on schedule. Weekend availability and a Food Handler's Permit are preferred.

Qualifications

• Party Hosts must be enthusiastic, friendly, organized, reliable, patient.
• Previous customer service experience is preferred but not required.
• Must be able to communicate clearly.
• Must be able to work weekends.
• Food Handler's Permit required.

Responsibilities

• Set up and cleanup of party areas.
• Greet parties and assist customers with waiver completion.
• Explain rules and policies.
• Accompany children during pre-arranged activities.
• Serve food, beverages, and cake.
• Manage party gifts and belongings to ensure they remain with guests.
• Monitor timing to ensure parties stay on schedule.
• Collaborate with customers to resolve issues to ensure a great experience.
• Performs other related duties as assigned by the Supervisor or Manager.

Skills

Problem Solving

Written Comprehension

Oral Communication

Computer Skills

Tools

Word

Excel

Job description

Party Hosts provide friendly, enthusiastic service for our party customers. A Party Host sets the tone for a memorable celebration by leading fun activities for the children while the parents sit back and enjoy the party. You will greet families, serve food and beverages, and guide children through scheduled activities , providing an exceptional experience to guests .

Our Culture

Our unique culture is at the heart of all we do and is guided by our values and behaviors. It’s what we expect of ourselves and each other every day. We call it our “Code of Culture ”.

Our Code of Culture includes Our Mantra, Our Actions We Live By, and Pete’s Promise:

Our Mantra:

Respect The Past

Accept Responsibility

Pay it Forward

Our Actions We Live By:

Actions We Live By. It’s who we are when we step into our full power.

Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren’t good enough. And we navigate tough conversations with empathy and grace.

Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!

Stay Humble. Hustle Harder. Show up and do the hard work . Be a gritty, roll-up-your- sleeves kind of crew . Know it’s never about one person–we are a part of a powerful team.

One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish .

Be Curious. Ask Why. Stay member curious . We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.

Service Forward

Ruthlessly Consistent

Do the Right Thing

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

PRIMARY JOB FUNCTIONS

• Responsible for set up and cleanup of party areas
• Greet parties and assist customers with waiver completion
• Explain the rules and policies
• Accompany children during pre-arranged activities
• Serve food, beverages, and cake
• Manage party gifts and belongings to ensure they remain with guests
• Monitor timing to ensure parties stay on schedule
• Collaborate with customers to resolve issues to ensure a great experience
• Performs other related duties as assigned by the Supervisor or Manager

Qualifications

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each primary job function satisfactorily . The requirements listed below are representative of the knowledge, skill and/or ability required . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILL S & KNOWLEDGE

• Problem Anticipation / Deductive Reasoning — A bility to tell when something is wrong or is likely to go wrong and then apply general rules to specific problems to produce answers that make sense . Use s logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems a nd considers the relative costs and benefits of potential actions to choose the most appropriate one .
• W ritten Comprehension and Expression — A bility to read , understand and communicate information and ideas in writing so others will understand .
• Ora l Comprehension and Expression — Ability to understand and communicate so others can understand ideas and information.
• Computer – Ability to develop and maintain computer records in Word, Excel and other software required by TBCC and regulatory agencies .

EXPERIENCE

• Party Hosts are team players who are enthusiastic, friendly, organized, reliable, patient, and are willing to go the extra mile for our customers
• Previous customer service experience is preferred but not required
• Must be able to communicate clearly
• Must be able to work weekends
• Food Handler's Permit required

WORKING CONDITIONS/ PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position deals with outside personnel such as residents and clients on a regular basis with contact in various forms such as in person, phone and email .
• It is sometimes necessary to deal with unpleasant or ang r y people with the nee d to problem solve difficult situations .
• It is necessary to adapt to a frequently changing environment.
• Sitting and standing is as needed .

JOB DESCRIPTION REVISION

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position.

An Equal Opportunity Employer

The Bay Club Company (“TBCC”) provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.

$17.66 - $20.66 / hour

Other Compensation and Benefits

More Than a Job. A Place to Grow.

At The Bay Club Company, we believe your career should be more than a job. It should be an opportunity to grow, build meaningful connections, and be part of a healthy, active community.

• Club Membership -- Enjoy complimentary access to Bay Club facilities and experience all that membership has to offer, from sports and fitness to family fun, recreation, and community.
• Competitive Compensation -- Competitive pay with opportunities to grow your earnings as you grow in your career.
• Paid Time Off* -- Time to recharge, spend time with the people you care about, and enjoy life outside of work.
• Health Insurance* -- Benefits designed to support your health and well-being.
• Employee Discounts -- Save on club services, programs, and amenities.
• Continuing Education -- Build your skills and knowledge through ongoing learning and development opportunities.