Party Coordinator

Urban Air Adventure Parks

Valparaiso (IN)

On-site

USD 35,000 - 45,000

Full time

14 days+

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Job summary

A leading indoor adventure park company in Valparaiso seeks a Party Coordinator to manage birthday parties and events. Responsibilities include training staff, ensuring customer satisfaction, and exceeding guest expectations. Ideal candidates are outgoing, organized, and eager to work in a fast-paced environment. This full-time position requires weekend and evening availability.

Qualifications

Outgoing and personable with a track record of beating goals.
Must love working in a fast-paced environment.
Ability to work weekends and evenings.

Responsibilities

Manage the entire birthday party department.
Train party staff members and manage operations.
Ensure the customer experience is excellent.

Skills

Excellent verbal and written communication skills

Organization

Mentoring

Conflict resolution

Customer experience focus

Job description

Overview

Join to apply for the Party Coordinator role at Urban Air Adventure Parks.

The Party Coordinator is responsible for managing the entire birthday party department. Our ideal team member will serve as the 'First Point of Contact' of Urban Air and work with guests to design the perfect combination of food, drinks and attractions for birthday parties, church events, sports groups, corporate team building, or any other type of group. They are also responsible for training party staff members and managing the birthday operations.

Responsibilities

You love working in a fast-paced, multi-faceted Family Entertainment scene.
You are outgoing and personable with excellent verbal and written communication skills.
You are extremely organized and love mentoring young people.
You have a win the day attitude and a track record of meeting or beating goals.
You can set goals and achieve those goals through and with your team.
You excel at ensuring the customer experience is excellent.
You have the ability and willingness to resolve conflict quickly and fairly.

A Day in the Life

People, gotta like them—the most important asset.
Ensure the party management system is followed; strive to exceed guest expectations.
Represent the team with energy when talking to guests about party options.
Sell, follow up, and ensure we exceeded expectations.
Collaborate with the Leadership Team to drive store performance and financial results.
Prioritize safety in a well-maintained, safe, secure, and sanitary environment.
Act like you own it: perform all listed duties and be willing to take on other duties as assigned.

Working Environment

Non-typical Family Entertainment environment with great food, attractions, and events; fast-paced and energetic.
Business casual attire.
Ability to work Saturday, Sunday, and/or evening shifts during the week.

About Urban Air Adventure Parks

Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air’s purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do. Urban Air Valparaiso is an equal opportunity employer.

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