Party Coordinator

Urban Air Adventure Parks; Munhall (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading indoor entertainment company is looking for a Party Coordinator to serve as the first point of contact for customers. In this role, you will design experiences for birthday parties and corporate events while ensuring excellent customer service. Strong communication skills and a friendly demeanor are essential. The ideal candidate should thrive in a fast-paced environment and be available for weekend and evening shifts. Join the team at this exciting venue in Allegheny County, Munhall.

Qualifications

• Experience in customer service and sales preferred.
• Must be available to work weekends and evenings.
• Ability to handle multiple tasks efficiently.

Responsibilities

• Serve as the first point of contact for customer inquiries.
• Design experiences for birthday parties and events.
• Respond to leads in a timely manner.
• Ensure excellent customer experience.

Skills

Excellent verbal and written communication skills

Strong sales ability

Conflict resolution skills

Ability to work in a fast-paced environment

Outgoing and personable

Job description

Job Summary

The Party Coordinator will serve as the first point of contact at Urban Air Adventure Parks and design the perfect combination of food, drinks, and attractions for birthday parties, corporate events, sports groups, and other group celebrations.

Key Responsibilities

• You love working in a fast‑paced, multi‑faceted family entertainment scene.
• You are outgoing and personable with excellent verbal and written communication skills.
• You love talking to and selling value‑add to customers.
• All leads are responded to in a timely fashion – next business day.
• You haven't met a goal you can't beat.
• You like booking sales three months in advance.
• You excel at ensuring the customer experience is excellent.
• You have the ability and willingness to resolve conflict quickly and fairly.

Working Environment

• Non‑typical family entertainment environment with large attractions.
• Business casual dress code.
• Ability to work Saturday, Sunday and/or evening shifts during the week.

About Urban Air Adventure Parks

Urban Air is the preeminent indoor adventure park and the market leader in location‑based entertainment. The Dallas‑based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher.

Urban Air Pittsburgh East is an equal‑opportunity employer.