Parts Warehouse Trainee: Customer Solutions

Wheeler Machinery Co.; Hurricane (UT); Vor Ort; USD 19.000 - 29.000; Vollzeit

Zusammenfassung

Wheeler Machinery Co. seeks a customer-oriented Parts Associate to greet walk-in customers, identify and order parts, and support multiple channels (phone, counter, email). The role emphasizes fast problem solving, recommending substitutions, and maintaining storefront areas.

Responsibilities include researching parts, managing orders, will-call processing, and performing warehouse duties as needed to ensure timely service for customers in a fast-paced environment.

Qualifikationen

• Customer service proficiency and aptitude
• Excellent communication skills
• Strong organizational skills
• Ability to work under pressure and meet deadlines
• Teamwork and collaboration mindset
• Willingness to learn and adapt to parts systems
• Problem-solving mindset and initiative

Aufgaben

• Greet and assist walk-in customers with an energetic, solutions-focused approach.
• Identify parts for customers and manage orders via multiple channels (phone, counter, email).
• Advise substitutions when replacements aren’t available.
• Research and procure will-call parts for walk-ins.
• Pull, pack and release parts orders as needed.
• Maintain storefront and Parts Express area daily.
• Support shipping, returns processing, and basic warehouse duties as required.

Jobbeschreibung

Wheeler Machinery Co. seeks a customer-oriented Parts Associate to greet walk-in customers, identify and order parts, and support multiple channels (phone, counter, email). The role emphasizes fast problem solving, recommending substitutions, and maintaining storefront areas.

Responsibilities include researching parts, managing orders, will-call processing, and performing warehouse duties as needed to ensure timely service for customers in a fast-paced environment.