Parts Warehouse Specialist - Customer-First Parts Expert

4Rivers Equipment; Commerce City (CO); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Low deductible medical/dental/vision

401K and Roth IRA option

401K match & profit share

Life/AD&D

On‑the‑job forklift training

Tuition reimbursement

Job summary

4Rivers Equipment is seeking a Parts Specialist to assist customers in finding and purchasing parts, and to support stock, shipping, and inventory integrity. You will work with team members to meet department goals and ensure excellent service levels.

Typical duties include helping customers in person or by phone, processing orders online or offline, and maintaining displays and area organization. Forklift training is provided on the job.

Qualifications

• Strong verbal communication skills.
• Intermediate computer and math skills.
• Attention to detail and commitment to accuracy.

Responsibilities

• Provide outstanding customer service to all customers.
• Answer phone calls in a professional and timely manner.
• Assist customers in identifying and purchasing parts; provide recommendations.
• Fulfill customer orders in person, online, and over the phone.
• Cooperate with the team to reach goals and maintain organization throughout the department.
• Receive, verify, stock, ship, and pull parts.
• Keep work area organized and clean.
• Assist with merchandise displays.
• Maintain inventory integrity by cycle counts.
• Obtain forklift certification (on-the-job training provided).
• Maintain department vehicles, inventory, tools, and equipment.
• Handle on-call duty when assigned.

Skills

Strong verbal communication

Intermediate computer skills

Intermediate math skills

Attention to detail

Accuracy

Job description

4Rivers Equipment is seeking a Parts Specialist to assist customers in finding and purchasing parts, and to support stock, shipping, and inventory integrity. You will work with team members to meet department goals and ensure excellent service levels.

Typical duties include helping customers in person or by phone, processing orders online or offline, and maintaining displays and area organization. Forklift training is provided on the job.