Parts Warehouse Specialist

RDO Equipment Co.; Omaha (NE); On-site; USD 32,000 - 45,000; Full time

Job summary

RDO Equipment Co. is seeking a parts service associate responsible for stocking, receiving and delivering parts and accessories to support efficient operations.

You will use available resources to maintain inventory and ship/receive items while keeping a clean, organized warehouse environment. Responsibilities include coordinating shipments, maintaining records, utilizing dealership guidelines, and delivering excellent customer service to internal and external customers.

Qualifications

• Strong organizational skills are required.
• Customer service skills are essential.
• Interpersonal skills to work with customers and team members.
• Ability to operate dealership equipment safely and efficiently.

Responsibilities

• Communicate freight charges and shipment status.
• Receive, ship, and store parts per guidelines.
• Maintain records of inbound and outbound shipments.
• Follow all transaction procedures per company manuals and handbooks.
• Proactively participate in inventory control and cycle counts.
• Ensure customers receive correct parts in a timely manner.

Skills

Strong organizational skills

Customer service skills

Interpersonal skills

Ability to operate equipment

Tools

Parts operating system

Job description

This individual will perform a variety of customer service and stocking duties related to the parts sales, receiving and delivery of parts and accessories that contribute to the efficient, safe and profitable operation of the parts department. They will use available resources for the maintaining inventory and shipping and receiving. They will maintain a clean and organized warehouse environment.

Specific Duties Include:

• Communicate all freight charges and status of shipments.
• Directly responsible for all incoming part shipments, which may include, but not limited to loading and unloading.
• Maintain record of all shipments both inbound and outbound.
• All transactional processing procedures should be followed using RDO Truck Centers guidelines.
• Use dealership equipment, including forklifts and resources safely and proficiently.
• Take a proactive approach to inventory control by assisting and/or reporting discrepancies.
• Ensure internal and external customers receive the correct parts in a timely manner through utilization of RDO Truck Centers procedures.
• Receive, ship, and store parts as needed in accordance with DOT local, state and federal guidelines.
• Proactively study and stay current on industry and product information.
• Pick up and deliver parts for customers and vendors as needed.
• Mark and store parts in stockroom according to prearranged system and assist with cycle count duties.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
• Conduct self in the presence of customers and community so as to present a professional image of RDO Truck Centers.
• Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
• Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements:

• Strong organizational skills
• Knowledge of parts operating system preferred but not required
• Computer skills
• Interpersonal skills
• Customer service skills
• Ability to operate equipment
• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.