Parts Specialist: Customer-Focused Parts & Inventory Pro

RDO Equipment Co; Salinas (CA); On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

Profit sharing program

Comprehensive benefits package

Competitive wages

Job summary

RDO Equipment Co. is seeking a dedicated Parts Specialist to deliver world-class customer service in a fast-paced setting. You will be the friendly face guiding customers to the right parts and supporting a busy showroom in a parts department.

Overview includes inventory management, parts lookup mastery, and collaboration with team members to ensure a seamless customer experience. Benefits include competitive wages and profit sharing; core values guide daily operations.

Qualifications

• Formal parts training or industry experience is beneficial.
• Ability to learn mechanical and technical terms is essential.
• Experience with or willingness to learn parts operating systems and computer skills.
• Strong organizational and interpersonal skills are key for managing tasks and relationships.
• Exceptional customer service skills are required.
• Valid work authorization to work in the U.S. without sponsorship is required.

Responsibilities

• Provide exceptional customer service and guide customers to the right parts.
• Collaborate with colleagues to ensure smooth operations.
• Maintain accurate inventory and keep stock organized.
• Master parts lookup to locate and procure items for orders promptly.
• Keep the showroom clean and inviting to reflect quality.
• See full job description for a complete list of duties.

Skills

Customer service

Organizational skills

Interpersonal skills

Team collaboration

Education

Formal parts training / industry experience

Tools

Parts management software

Job description

RDO Equipment Co. is seeking a dedicated Parts Specialist to deliver world-class customer service in a fast-paced setting. You will be the friendly face guiding customers to the right parts and supporting a busy showroom in a parts department.

Overview includes inventory management, parts lookup mastery, and collaboration with team members to ensure a seamless customer experience. Benefits include competitive wages and profit sharing; core values guide daily operations.