Parts Warehouse / Parts Counter Attendant

Cleveland Brothers Equipment Co; York (York County); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

401(k) match

Job summary

Cleveland Brothers Equipment Co. invites applications for a Parts Counter / Parts Warehouse position at our York County location. The role focuses on parts counter sales, customer service, forklift operation, and handling deliveries in a fast-paced environment.

Ideal candidates will have a High School diploma or GED, 3+ years in a mechanical/parts setting, strong communication, and the ability to use Warrtrack and MS Office tools. Willingness to work overtime and lift up to 50 lbs is required.

Qualifications

• Strong customer service skills and ability to work with diverse customers.
• Must be able to lift up to 50 lbs.
• Mechanical aptitude and ability to learn new software systems like Warrtrack and SIB requests.
• Intermediate computer skills; comfortable with MS Word and Excel.

Responsibilities

• Maintain a clean safe work environment.
• Parts counter sales and customer service.
• Safely operate a forklift.
• Load and unload parts trucks and freight deliveries.
• Accurately pick, put away and deliver parts orders to designated areas.
• Inspect and process cores and warranty accurately.
• Understand inventory control basics and maintain paperwork.

Skills

Customer service

Forklift operation

Inventory awareness

Cash handling

MS Word

Excel

Education

High School Diploma or GED

Associates degree in a business discipline or technical school

Tools

Warrtrack

Job description

Cleveland Brothers, the largest Cat® dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for a Parts Counter / Parts Warehouse.

Parts Counter / Parts Warehouse.

Cleveland Brothers Equipment Co., Inc., your local Caterpillar dealership, is looking for a highly motivated self-starter to join our growing team of established and successful professionals.

Primary Responsibilities

At the direction of the Parts Manager, the Parts Counter / Warehouse position will be required to excel in all clerical and warehouse areas of Parts Operations that may include but not be limited to:

• Maintain a clean safe work environment
• Strong customer service skills
• Parts counter sales
• Safely and efficiently operate a forklift
• Load and unload parts truck and freight deliveries
• Efficiently and accurately pick, put away and deliver parts orders to designated shop and will call areas
• Ability to fabricate hoses
• Ability to inspect and process cores and warranty accurately and efficiently
• Ability to understand the basic principles of inventory control
• The ability to perform tasks with little or no supervision
• Accurately complete all paperwork and required documentation
• Resolve problems and make sound decisions
• Organized and detail oriented with the ability to effectively handle multiple tasks
• Work independently & efficiently in a fast paced environment
• Perform additional tasks as directed
• Work regular overtime as required
• Familiarity with product line a plus
• Responsible to maintain professional behavior consistent with the Mission, Vision and values of Cleveland Brothers

Skills / Knowledge / Qualifications

• High School Diploma or GED required
• Associates degree in a business discipline or Technical school is preferred
• Three or more years of strong customer service support experience in a mechanical / parts environment, demonstrating ability to quickly learn to use various computer systems is strongly preferred Candidate must have effective written and verbal communication skills
• Must have mechanical aptitude
• Intermediate computer, keyboarding, MS Word and Excel
• Ability to learn new software products: Warrtrack, literature/media requests, SIB requests etc.
• Skilled in cash and credit card handling/reconciliation/refunds
• An appropriate combination of education, skills and experience will be considered
• Basic skills in shipping, receiving, freight in bound and out bound
• Must be able to lift 50 lbs

Why Join The Cleveland Brothers Team

• Market Leading Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account.
• Advancement: Take your career to the next level with a dynamic organization that wants to see you succeed! In addition to room to grow in this role, there are limitless opportunities across 29 locations whether you want to move up, or into another division of the company.
• Stability – Cleveland Brothers has been around for 75 years. Experience tremendous job security in an essential role with an organization that is around for the long haul.

About Us:

Founded in 1948, Cleveland Brothers Equipment Co., Inc., is the exclusive Cat® dealer of western and central Pennsylvania, northern West Virginia and western Maryland, providing new, used and rental equipment, parts and service. Cleveland Brothers supplies a vast variety of solutions and products, including construction machinery, industrial diesel and gas engines and generators, air compressors and boosters, oil and gas machinery and much more, in addition to full truck service for all makes and models. With 29 locations, customers have access to all of the parts and equipment needed to get the job done, backed by industry-leading technicians and staff. For more information, please visit www.ClevelandBrothers.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.