Parts Counter Attendant

Cleveland Brothers CAT; Howard Township (PA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Full benefits from day 1

401(k) match

Health savings account

PTO

Profit sharing

Job summary

Cleveland Brothers CAT in Pennsylvania is seeking a Parts Counter Attendant to join our team of parts professionals. You will answer parts phone calls, assist customers with their needs, and issue parts to shop mechanics across our 29 locations.

Qualifications include mechanical aptitude, familiarity with our product line, strong customer service, and basic computer skills. Graduation from technical or military school, or relevant experience, is acceptable.

Qualifications

• Mechanical aptitude and familiarity with Cat product line.
• Customer service skills and ability to assist customers.
• Graduate of technical or military school or equivalent experience.

Responsibilities

• Answer parts phone calls.
• Assist customers with their parts needs.
• Issue parts to shop mechanics.
• Place orders for Caterpillar and Allied parts.
• Utilize parts databases; research back-orders.
• Research customer credit status.

Skills

Mechanical aptitude

Product line familiarity

Customer service skills

Computer skills

Willingness to learn

Education

Technical school or military school graduate or relevant experience

Job description

Cleveland Brothers, the largest Cat dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for an Parts Counter Attendant.

Cleveland Brothers Equipment Co., Inc., your local Caterpillar dealership, is looking for a highly motivated self-starter to join our growing team of established and successful parts professionals.

Primary Responsibilities:

• Answer parts phone calls.
• Assist customers with their parts needs.
• Issue parts to shop mechanics.
• Place orders for Caterpillar and Allied parts.
• Utilize parts data bases. * Research back-orders.
• Research customer credit status.

Skills / Knowledge / Qualifications:

• Mechanical aptitude.
• Familiarity with product line.
• Customer service skills.
• Intermediate computer and keyboarding skills.
• Ability to learn new systems.

Graduate of a technical school, military school, or relevant working experience acceptable to the company.

Why Join the Cleveland Brothers Team:

• Competitive Compensation
• Phenomenal Benefits Package Available Day 1: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account.
• Advancement: Take your career to the next level with a dynamic organization that wants to see you succeed! In addition to room to grow in this role, there are limitless opportunities across 29 locations whether you want to move up, or into another division of the company.
• Stability - Cleveland Brothers has been around for 75 years. Experience tremendous job security in an essential role with an organization that is around for the long haul.

About Us:

Founded in 1948, Cleveland Brothers Equipment Co., Inc., is the exclusive Cat dealer of western and central Pennsylvania, northern West Virginia and western Maryland, providing new, used and rental equipment, parts and service.

Cleveland Brothers supplies a vast variety of solutions and products, including construction machinery, industrial diesel and gas engines and generators, air compressors and boosters, oil and gas machinery and much more, in addition to full truck service for all makes and models. With 29 locations, customers have access to all of the parts and equipment needed to get the job done, backed by industry-leading technicians and staff. For more information, please visit www.ClevelandBrothers.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.