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Ontario Trillium Foundation is seeking a highly motivated, organized Parts, Warehouse & Inventory Specialist to own the parts department and warehouse operations in a hands-on role. This position emphasizes accuracy, organization, and proactive problem solving to keep parts moving efficiently for technicians and customers.
You will maintain stock integrity, process orders, and coordinate with customers, vendors, and shop personnel.
We are looking for a highly motivated, organized, and dependable Parts, Warehouse & Inventory Specialist to take ownership of our parts department and warehouse operations.
This is a hands‑on position for someone who takes pride in keeping things organized, accurate, and moving efficiently. The right person will be comfortable working with customers, vendors, technicians, and management while also maintaining strong control of inventory.
Heavy equipment, hydraulic or industrial parts experience is preferred.
Maintain a clean, organized, and professional parts warehouse.
Receive incoming parts and verify quantities and accuracy.
Properly label, stock, and organize inventory.
Maintain accurate inventory counts and locations.
Perform regular cycle counts and help resolve inventory discrepancies.
Pull and stage parts for technicians and customer orders.
Handle incoming wholesale parts calls and customer inquiries.
Identify parts, check availability, prepare quotes, and process orders.
Communicate professionally with customers regarding pricing, availability, backorders, and delivery.
Work with vendors to locate and order parts.
Track open orders and follow up to make sure parts arrive when promised.
Assist with shipping, receiving, returns, cores, and warranty items.
Help identify slow-moving, obsolete, or excess inventory.
Keep accurate records of parts coming into and leaving the warehouse.
Make local parts pickups and deliveries when needed.
Work closely with service and shop personnel to make sure technicians have the parts they need.
Take ownership of problems and follow them through until they are resolved.
The ideal candidate will:
Be extremely detail-oriented and organized.
Have strong communication and customer service skills.
Be dependable and able to work with limited supervision.
Have a valid driver's license and good driving record.
Be comfortable using computers, inventory systems, email, and basic office software.
Be able to communicate clearly over the phone and in person.
Have the ability to prioritize multiple requests in a fast‑paced environment.
Understand that inventory accuracy is critical to the profitability of the company.
Be willing to help wherever needed and work as part of a team.
Heavy equipment, diesel, hydraulic, truck, automotive, or industrial parts knowledge is strongly preferred.
This position requires more than someone who simply puts parts on shelves. We are looking for a high-caliber person who will take ownership of the warehouse and inventory.
The successful person will know where parts are, keep inventory accurate, respond quickly to customers, communicate with the shop, and make sure nothing falls through the cracks.
We want someone who sees a problem and handles it—not someone who waits to be told what to do.