Parts to Service Liaison - RideNow Dallas

RideNow Group; Dallas (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Employer paid life and short-term-dis…

Job summary

RideNow Group in Dallas is seeking a Parts to Service Liaison to support the service department with accurate parts lookups, backorder research, and timely fulfillment for technician work orders. You will build parts estimates, pull tickets, and assist technicians and service writers by organizing parts, tracking special orders, and maintaining a clean, efficient parts area on-site.

You will collaborate with service advisors and managers to communicate availability, manage backorders, and ensure

Qualifications

• 1+ year of experience in a motorcycle, powersports, or automotive dealership service department.
• Ability to locate, quote, and organize parts using digital catalogs.
• Detail-oriented with strong organizational and communication skills.
• Able to stand for extended periods and lift up to 50 lbs.
• Familiarity with parts inventory stocking, returns, and financing processes.

Responsibilities

• Accurately look up part numbers and research alternatives for unavailable or backordered items.
• Build parts estimates and pick tickets for service department repair orders.
• Support technicians and service writers by pulling, organizing, and cashing out parts as needed.
• Track, organize, and maintain special orders and layaways for service jobs.
• Keep the parts-to-service area clean, efficient, and well-organized.
• Communicate effectively with service advisors and managers regarding parts availability, backorders, and timelines.
• Ensure timely and accurate parts fulfillment to maximize technician productivity and customer satisfaction.
• Complete tasks as assigned.

Skills

Parts lookup

Organizational skills

Communication skills

Customer service

Inventory awareness

Tools

Digital catalogs

Job description

Parts to Service Liaison - RideNow Dallas

#RN2667

Description and Responsibilities

At RideNow Powersports - Dallas, with over 50 locations nationwide, is looking for aParts to Service Liaison.

What You’ll Do:

• Accurately look up part numbers and research alternatives for unavailable or backordered items
• Build parts estimates and pick tickets for service department repair orders
• Support technicians and service writers by pulling, organizing, and cashing out parts as needed
• Track, organize, and maintain special orders and layaways for service jobs
• Keep the parts-to-service area clean, efficient, and well-organized
• Communicate effectively with service advisors and managers regarding parts availability, backorders, and timelines
• Ensure timely and accurate parts fulfillment to maximize technician productivity and customer satisfaction
• Complete tasks as assigned

Requirements

What You Bring:

• 1+ year of experience in a motorcycle, powersports, or automotive dealership service department (preferred)
• Ability to accurately locate, quote, and organize parts using digital catalogs
• Detail-oriented with strong organizational and communication skills
• Familiarity with parts inventory stocking, returns, and financing processes
• Must be able to stand for extended periods of time
• Must be able to lift up to 50lbs
• Must be able to safely and efficiently move through the dealership premises—including indoor showrooms, vehicle lots, and service areas—while maintaining awareness of moving vehicles, customer foot traffic, and showroom displays.
• Must be able to frequently bend, kneel, crouch, and reach to perform job duties.

Why Join RideNow?

• Medical, dental, and vision insurance
• Employer paid life and short-term disability insurance

All applicants must pass pre-employment testing including background check, MVR, and drug screening.

IND02

Work Type

On-Site

Position Type

Full Time